Casino Estrella
Last updated: 19rd March 2021
About Casino Estrella
Casino Estrella has been on the market for quite some time – the site was launched back in 2012, as a part of MTM Corp. Casinos (short for Mobile Technology Marketing Limited), a Curacao registered operator that also runs Lucky 31, Dublin Bet, and Casino Extra. Despite the appealing visual features and years-long market presence, the players are not in unison when it comes to rating Casino Estrella. Although the operator partners with top-notch gaming providers and delivers a well-rounded gaming offer, certain qualities could stand some improvement.
In our Casino Estrella review, we will do our best to cover every single detail which might be of interest to an average player, starting with the gaming platform to the fine print under Terms & Conditions. When first encountered Casino Estrella, your impression will, without a doubt be a positive one – the classic layout allows seemingly easy navigation through a decent gaming catalogue of over 1,000 games, and you will even be able to change the language settings from English to Spanish.
Setting up an account is also a hassle-free experience; the entire procedure takes under a minute and before you even know it, you will have full access to all Casino Estrella gaming categories and promotions; the casino will even give you a head start with 200 SuperPoints, awarded on sign up. Now it’s time to start scratching under the surface and start picking the casino apart to find what lies beneath.
With regards to the site design, layout and execution, no objections can be made. The users will have a clear overview of the gaming offer, their current cash balance, the number of comp points, as well as instant access to the cashier. Judging by the language selection and the casino name, the operator welcomes players from Spain, although residents of this country will not be able to play NetEnt games.
The good news is, that, unlike some gambling sites, Casino Estrella has a short list of restricted territories, though some territorial restrictions are applied to certain games and the welcome bonus offer. For example, Universal Monsters series and Scarface are only available to players from a handful of countries, including Sweden, Finland, Germany, and Norway.
- Languages: English, Spanish
- Restricted Territories: Australia, Bangladesh, China, Hong Kong, Malaysia, Turkey, The United Kingdom, Thailand, Vietnam. Cambodia, Mauritius, North Korea, Hungary, France and French overseas departments and territories, Sweden, Slovenia, Montenegro, Bosnia and Herzegovina, Italy, Netherlands, Netherland Antilles and the United States of America.
Bonuses & Promotions
The promotional offer at Casino Estrella is pretty conventional, yet substantial enough to keep the members engaged, mostly thanks to the SuperPoints (awarded on activity). In addition to the welcome wagon that the new members unlock after completing the registration process, the operator also runs weekly promotions, tournaments, and daily campaigns. The adventure starts as soon as the casino cashier is funded with a minimum amount of €10, which automatically makes the player eligible for the bonus cash welcome offer.
Casino Estrella Welcome Bonus: If you decide to claim this offer, your first deposit will be matched, and your balance will be doubled. You will actually be eligible for 100% up to €350, plus 100 free spins. The welcome package is available on your first three deposits in the following manner:
1st Deposit – The first deposit bonus is 100% up to a maximum bonus of €50 and 100 free spins (20 free spins per day)
- + 20 free spins on Sunny Shores
- + 20 free spins on Valley of the Gods
- + 20 free spins on Dr. Fortuno
- + 20 free spins on Wild Robo Factory
- + 20 free spins on Vikings go to Hell
2nd Deposit – 50% deposit bonus (max bonus 100€)
3rd Deposit – 50% deposit bonus (max bonus 200€)
The minimum deposit amount to become eligible for the welcome offer is €10, and the maximum bonus amount is €200,000.
It should be mentioned that not all Casino Estrella members will get to take advantage of the casino’s warm welcome. Players from the following locations cannot claim the 100% deposit match: Albania, Armenia, Brazil, Belarus, Bulgaria, China, Croatia, Georgia, Germany, Greece, Hungary, Indonesia, Ireland, Kazakhstan, Latvia, Lithuania, Macedonia, Moldova, Montenegro, Myanmar, Norway, Romania, Russia, Serbia, Sweden, The Netherlands, The Netherland Antilles, Philippines, Poland, and Ukraine. If you reside outside these territories, you will have exactly three days to claim your bonus. After that, the offer will be removed. Also, one should bear in mind that the 30x wagering requirement must be met prior to requesting a withdrawal.
Casino Estrella Welcome Offer – Japanese Players: players from the Land of the Rising Sun can claim a slightly modified offer and only double the deposit amounts up to €50.
Apart from the sign-up bonus, the players at Casino Estrella can also take part in Blaze It Tournament, claim Monday Super Spins, unlock daily bonuses, collect SuperPoints, and advance their membership status by becoming VIP members.
Casino Estrella SuperPoints: First 200 points will be awarded immediately after creating your account. As you continue to play and deposit, more points will be added to the total until a sufficient amount is collected and exchanged for free spins, free play, and reloads:
- 5000 SuperPoints – 5 Free Spins
- 10,000 SuperPoints – 10 Free Spins
- 20,000 SuperPoints – 20 Free Spins
- 40,000 SuperPoints – 50 Free Spins
- 50,000 SuperPoints – 10% Reload
Casino Estrella Weekly Campaigns: Every Monday, Casino Estrella will release up to 100 Super Spins on one of the best performing slot games. The exact number of bonus rounds will depend on the level of the player’s deposit:
- Deposits up to €49 (€20 min amount) – 15 Super Spins
- Deposits up to €99 – 40 Super Spins
- Deposits of €100 and up – 100 Super Spins
The Super Spins will remain valid for 3 days and any winnings will be subject to x30 playthrough requirements. If the player resides in one of the restricted countries, the Super Spins will be applied to a game that’s available in their territory.
Casino Estrella Tournaments: monthly tournaments are launched as daily rounds, and the players with the highest positions on the leaderboard will be awarded cash prizes. Points are granted on every bet you place, and the competitors share hundreds or even thousands of euros, depending on their ranking.
VIP Club: VIP status at Casino Estrella bring several advantages: exclusive offers, higher limits, weekly cashback, and a dedicated account manager. The program includes 4 levels: Standard, Silver, Gold, and Platinum. Logically, the Platinum level is where the full VIP galore shines the brightest. However, remember that the entry to the VIP Club is at Casino Estrella´s discretion.
Software & Game Selection
Casino Estrella runs a gaming platform of more than 1,000 releases, systematized into 6 different categories – Live Casino, Slots, Favourites, Roulette, Blackjack, and Table Games. You can also filter games by popularity and release date within Top and New tabs. Almost all games are available in demo-play mode, and although there are no advanced filters that would allow you to filter the releases according to the provider, the name of the developer is displayed under the game’s thumbnail image. Some of the most renowned gaming content suppliers stand behind the games available on the Casino Estrella site, including Yggdrasil, Playson, Play’n GO, Quickspin, Betsoft, Nolimit City, Red Rake, NetEnt, Genii, iSoftBet, Pragmatic Play, Microgaming, World Match, and Endorphina.
For some reason, the operator has decided that search filters are not needed, which makes the navigation through the actual gaming categories slightly uncomfortable. This could have easily been avoided by introducing nothing more than one or two parameters which would allow the players to shortlist the games by the developer, theme, structure, or at least the type of jackpot. The progressive slots, for example, are a part of the Casino Estrella offer, but instead of being separated from the rest of the games, they are simply shoved into the Slot category, and can only be located by means of the search bar at the top of the page.
Slots with the highest volume of traffic and user rating score are found under the Favourite section. The games seem to be sorted according to the popularity level, and the releases displayed on top are usually the ones that have the best ranking. Rich Wilde and the Book of Dead, Vikings Go to Hell, Penguin City, and Holmes and the Stolen Stones will probably be the first to pop up, at least until some other slot gets its own 15 minutes of fame.
Compared to other online casinos, the Table Games category is pretty diverse. It features a mixture of video poker, roulette, card games, and first-person RNG versions of live dealer games. With the exception of a few strayed live dealer variants, this section contains virtual (animated) versions of the traditional casino games (blackjack, baccarat, roulette, craps, and poker), keno, money wheel, virtual horse race, bingo, and scratch cards. Casino Estrella is also available as a mobile app, compatible with Android, iOS, and Windows devices. The layout of the mobile casino is almost identical to the one loaded on your desktop device, with one notable difference – a brief description is offered for every game, hidden under the ellipsis icon) and only visible on mobile devices.
- Slots: 1,000+
- Blackjack: 35+
- Roulette: 50+
- Baccarat: 10+
- Video Poker: 25+
- Table Games: 60+
- Progressives: 5+
- Payout: Not reported
- Software: Yggdrasil, Playson, Play’n GO, Quickspin, Betsoft, Nolimit City, Red Rake, NetEnt, Genii, iSoftBet, Pragmatic Play, Microgaming, World Match, Tom Horn, Endorphina, Fantasma, Ruby Play, Relax Gaming, Booongo, Green Jade, EvoPlay, Hacksaw Gaming, SmartSoft, Thunderkick, Push Gaming, Dreamtech Gaming, PG Soft, GameArt, MrSlotty, Wazdan, Casino Technology, Bgaming
Live Casino Experience
The live casino lobby on Casino Estrella is powered by some of the most experienced live gaming software developers in the industry, providing the players with a wide selection of roulette, blackjack, poker, and baccarat tables. There is also a limited selection of table games targeting the Asian market such as Super Sic Bo, Dragon Tiger. Putting it plainly, the depositing members will have plenty to choose from, starting from the studio-based tables to the ones streamed live from popular land-based European gambling resorts, such as Hippodrome Casino London or Portomaso casino in Malta.
The most attractive live game shows are on board too, including Crazy Time, Monopoly Live, and Dream Catcher. There are also “lightning” versions of roulette, Blackjack Party, and Power Blackjack.
Most of the games are supplied by Evolution, with a decent amount of Authentic Gaming, LuckyStreak, and Visionary iGaming releases. The assortment is substantial enough to meet the requirements of the most demanding players and any Casino Estrella member will feel at home, whatever their gameplay style and betting limit preferences may be. Depending on the selected table, the bets can range from €0.10 to €15,000. High rollers will be able to start with €2,000 at Salon Prive Blackjack 3 and press the bets to €15,000 on Salon Prive Baccarat table or even go up to €20,000 per spin on VIP Roulette tables.
- Software: Evolution, Authentic Gaming, LuckyStreak, Visionary iGaming
- Live Dealer Games: 80+
Banking
Account-holders at Casino Estrella will be able to place deposits via Visa, MasterCard, Neteller, Paysafecard, Skrill, Ecopayz, and Neosurf. The minimum deposit is €10, and the accepted currencies are USD, EUR, GBP, and Bitcoin. As mentioned, players who have used bonus cash for wagering will be able to withdraw their winnings only after meeting the wagering requirements. Slots have the highest contribution rate (100%), followed by video poker (30%), while table games and live casino tables do not contribute.
The maximum withdrawal is capped at €20,000 a month (€1,000 per day or €5,000 per week) and the minimum will depend on the selected withdrawal method. Processing fees will be applied if the member exceeds the number of free withdrawals and the processing time can take up to 24 hours.
- Deposit Methods: Bank Wire, Visa, MasterCard, Neteller, Paysafecard, Skrill, Entropay, Ecopayz, Neosurf, Przelewy24, Sofort, Giropay, ToditoCash, Trustly, Bitcoin, TrustPay, 7Eleven
- Withdrawal Methods: Bank Wire, Visa, MasterCard, Neteller, Skrill, Entropay
- Minimum Deposit: €10
- Minimum Withdrawal: €20
- Maximum Cashout: €20,000 per month
- Currencies: EUR, GBP, USD, BTC
Customer Support
The customer support team at Casino Estrella is available via live chat, email, and phone. The agents will be at your disposal from 10 AM to midnight, Monday through Friday. During the weekends, the representatives will be available from 10 AM to 11 PM CET. Outside the business hours, the members can refer to the FAQ page, where most of the relevant topics are covered in detail.
- Business Hours: 10.00 – 00:00 CET (10.00 – 23:00 on weekends)
- Live Chat: Yes
- Email: [email protected]
- Contact Phone: +356 277 801 46
Pros / Cons
- Exceptional offer of live casino tables powered by several gaming providers
- Multi-layered support system – email, chat and phone
- SuperPoints added on every login
- Great selection of casino games
- Spain and LATAM oriented
- No Alternative Dispute Resolution system
- Withdrawals on debit cards (or credit cards issued outside Europe) are not allowed
- Payout percentage not publicly audited
Our Verdict
Casino Estrella is a decent gambling site, which is probably why it has lasted for so long, but there are a few shortcomings that experienced players might not be willing to ignore. The first is the unsophisticated search system that makes the entire experience more difficult than it needs to be. This is definitely not something that you would expect from an online casino that looks as sleek and modern as Casino Estrella.
The second, and much more annoying drawback is the lack of the ADR body that would act as a mediator in case of an escalated complaint. All decisions made by the casino officials are final, which leaves a bit of a bitter aftertaste. Meanwhile, positives include an excellent selection of live dealer games from 4 providers, bitcoin deposits, and the fact they have a dedicated Spanish version of the site for customers from Spain and Latin America.
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