Last updated: 3rd April 2019
About Lucky31 Casino
Lucky31 belongs to MTM CORP. casino network, developed to meet the gambling demands of the European and the Scandinavian markets. The site was launched in 2013, as the second online casino from the Mobile Technology Marketing Ltd family, which includes Casino Estrella, Casino Extra, and DublinBet. Those who decide to create an account with Lucky31 will be met with a unique welcome offer, increasing their first deposit by 131%.
As a site managed by both MTM CORP. and Starpay Ltd, Lucky31 operates under a Curacao issued eGaming licence, offering hundreds of games on a platform that can be launched in multiple languages: English, French, German, Norwegian, Finnish, and Portuguese. The structure of the site and the categorization of games is the same as with other MTM CORP. gaming sites, with the most important reference points strategically arranged across the page, enabling easy access to the player’s account and the cashier.
Visual features and website layout comprise only the surface of an online casino; to evaluate a gambling site, one will need to test and rate every single aspect of the gaming offer, Terms & Conditions, withdrawal policies, and any other segment that reflects the service quality. This is exactly what we strive to do when dissecting Lucky31 casino – making an objective estimate about how it compares to other online casinos on the market and where the operator’s strengths and weaknesses lie…
Just like other MTM CORP. owned gambling spots, Lucky31 does not have a very long list of countries whose residents are not “welcome”. The full list of restricted locations is provided under the Terms & Conditions, along with the list of territories that are restricted from playing NetEnt games. For example, legal regulations will prevent residents of Azerbaijan, India, Qatar, Russia, Tunisia, and Ukraine from enjoying the editions from NetEnt’s Rock and Roll tribute series – Guns N’ Roses, Jimi Hendrix, and Motorhead slots.
- Languages: English, French, German, Norwegian, Finnish, and Portuguese
- Restricted Territories: Australia, Bangladesh, China, Hong Kong, Malaysia, Turkey, the United Kingdom, Thailand, Vietnam, Cambodia, Mauritius, North Korea, Hungary, Sweden, Slovenia, Montenegro, Bosnia and Herzegovina, Italy, Netherlands, Netherland Antilles, USA
Bonuses & Promotions
Welcome offer at Lucky31 is, in a way, symbolic. Unlike most operators that will match your first deposit with a round number, Lucky31 will increase the balance by exactly 131%. The minimum deposit that you need to submit in order to become eligible for claiming the welcome gift is €10, and you will have 3 days before the offer expires. Daily, weekly, and VIP promotions are available as well, along with the bonuses that can be purchased with the loyalty points.
Casino Lucky31 Welcome Bonus: To claim your welcome bonus, simply submit the minimum deposit amount and your balance will be increased by 131%. The maximum bonus cash amount that Lucky31 will grant is capped at €131. The wagering requirements are set at 30x the player’s deposit + bonus, and all the remaining bonus cash will be removed from the player’s account if the playthrough conditions are not met within 30 days.
Casino Lucky31 Welcome Offer – Players from Germany: The welcome bonus cannot be claimed by the residents of Germany who submitted their first deposits using Skrill or Neteller. There are also locations that annul the welcome offer completely – citizens of Albania, Algeria, Armenia, Belarus, Brazil, Bulgaria, Croatia, Georgia, Greece, Indonesia, Kazakhstan, Latvia, Lithuania, Macedonia, Moldova, Myanmar, Norway, Tunisia, Philippines, Poland, Russia, Serbia, Turkey, and Ukraine cannot opt-in for the welcome bonus.
Casino Lucky31 VIP membership: The members who spend enough money (as determined by the casino) will be honoured by Lucky31 invitation to become VIP members. The privileged status entails exclusive promotions, higher cashback rates (up to 20%), faster payouts, higher deposit limits, and a personal account manager who will take care of your every need.
Casino Lucky31 Monday Super Spins: Every week the casino will award up to 100 Super Spins to all those who fund their cashier with a deposit that’s within the pre-determined range:
- Deposits of €20 – €49 – 20 Super Spins
- Deposits of €50 – €99 – 40 Super Spins
- Deposits of €100 and up – 100 Super Spins
Casino Lucky31 Tournaments: Lucky31 casino members will be able to take part in monthly tournaments and compete for valuable cash prizes. The prospect of winning a share of the prize pool grows as you climb up the leaderboard, collecting points for every winning (or qualifying) bet.
Casino Lucky31 SuperPoints: SuperPoints points are accumulated on every login, new deposit, and other casino activity. The new members start off with 200 SuperPoints on sign-up, while additional points are added as you deposit, play, and win.
Software & Game Selection
Selection of games at MTM CORP. casinos is outstanding, offering the latest and the most iconic releases by the best software developers in the industry. The operator partners with providers from all over the world, including Yggdrasil, Playson, Play’n GO, Quickspin, Betsoft, Tom Horn, Endorphina, Evolution Gaming, Authentic Gaming, Visionary iGaming, Lucky Streak, Ezugi, Pragmatic Play, Microgaming, World Match, Nolimit City, Red Rake, NetEnt, Genii and iSoftBet. The games at Lucky31 casino are grouped in the following sections:
- Tables Games
- Live Casino
Games from most of the categories can be launched in fun-play mode – if you are a registered member with a low balance, the notification window will keep popping up on the screen, prompting you to fund your casino wallet. The same goes for the live casino lobby – the category is available to the depositors only and although you will be able to launch the tables and browse through the offer, the session will soon expire due to inactivity.
Apart from the standard categorization of games according to type, the operator does not offer an advanced filtering system. This means that even though the casino features a platform of approximately 800 games, you will not be able to filter them by the developer, the number of paylines, date of release, or other factors that one may find relevant.
Releases with the highest volume of traffic are grouped under Favourites, and Lucky31 members who would like to test the games that other people endorse will be able to do so in this category. Kingdom of the Sun Golden Age by Playson, Mysteries of Egypt by Red Rake Gaming, Dragon Kings by Betsoft, and Sakura Fortune by Quickspin are only some of the video slots featured as the most popular.
Keno, bingo, virtual sports, video poker, and traditional casino games (blackjack, roulette, baccarat, and holdem) are all shoved under the Table Games category. Here, the players will be able to choose between classic casino games or more contemporary versions of Blackjack or Roulette, such as the revolutionary Evolution Gaming First Person Tables or Yggdrasil’s 3D Sonya Blackjack. Players who prefer doing their gambling “on the go” will be pleased to hear that Lucky31 can also be downloaded as an app (available when you launch the casino site from a browser on your mobile device).
- Slots: 550+
- Blackjack: 35+
- Roulette: 50+
- Baccarat: 10+
- Video Poker: 25+
- Table Games: 100+
- Progressives: 20
- Payout: Not publicly audited
- Software: Yggdrasil, Playson, Play’n GO, Quickspin, Betsoft, Nolimit City, Red Rake, NetEnt, Genii, iSoftBet, Pragmatic Play, Microgaming, World Match, AlteaGaming, Tom Horn, Endorphina
Live Casino Experience
The fact that Lucky31 live casino lobby is powered by Evolution Gaming speaks volume of their offer, but the operator also goes that extra mile in providing the optimal experience on their live platform. In addition to integrating Evolution’s portfolio, live gaming casino section also contains Authentic Gaming, Visionary iGaming, Ezugi, Yggdrasil, LuckyStreak, and Microgaming software.
The tables are streamed both from studios and land-based casino venues, delivering a wide selection of roulette (native, auto, speed, double ball…), blackjack (party, VIP, Silver, Platinum…), baccarat (speed, squeeze, no-commission), Texas holdem, three card poker, Caribbean stud poker, dragon tiger, and bet on numbers.
Players will be able to select the tables according to the betting limits (displayed on the screen) or visit some of the most luxurious brick and mortar gambling venues – the Hippodrome Casino, Grand Casino Bucharest, Dragonara in Malta, etc. The average minimum betting limit is between €0.10 – €1.00, while the maximum bets can reach €10,000 or €20,000 on VIP and Prive tables.
- Software: Evolution Gaming, Authentic Gaming, LuckyStreak, Visionary iGaming, Ezugi, Yggdrasil, Microgaming Live
- Live Dealer Games: 65+
Lucky31 offers plenty of depositing options, including e-wallets and payment cards. The deposits can be submitted by means of Visa, MasterCard, Neteller, Paysafecard, Skrill, Ecopayz, Neosurf, or Bitcoin wallet, and the accepted currencies are €, £, and $. If you decide to deposit in Bitcoin cryptocurrency, detailed instructions on how to do that can be found on the Lucky31 Frequently Asked Questions Page.
Withdrawals on debit cards or credit cards issued outside the Euro Zone are not possible. The weekly payouts are limited to €5,000 or €1,000 a day and €20,000 a month. In the case of jackpot winnings, larger amounts can be released, but only after the casino officials approve the withdrawal. All payout requests are subject to additional verification processes, especially a request for a withdrawal that exceeds €1,000.
- Deposit Methods: MuchBetter, Visa, MasterCard, Neteller, Paysafecard, Skrill, Ecopayz, Neosurf
- Withdrawal Methods: Bank Wire, Visa, MasterCard, Neteller, Skrill, Entropay, Bitcoin
- Minimum Deposit: €10
- Minimum Withdrawal: €20
- Maximum Cashout: €20,000
- Currencies: EUR, GBP, USD, BTC
Lucky31 customer support representatives are available from 10:00 to 00:00 CET during business days and 10:00 to 23:00 CET on Saturdays and Sundays. The agents can be contacted via Live Chat, email or phone. In case you have a complaint, you can file it through the AskGamblers Casino Complaints service or send it directly to the casino customer service. Lucky31 does not have any ADRs (Alternative Dispute Resolution), and all issues are resolved directly with the operator.
- Business Hours: 10:00 – 00:00 CET (10:00 – 23:00 on weekends)
- Live Chat: Yes
- Email: [email protected]
- Contact Phone: +356 277 801 46
Pros / Cons
- Excellent choice of live dealer tables, powered by some of the best developers in the industry
- Loyalty points awarded even if you do not play
- Diverse Table Games catalogue, with over 15 video poker variants
- Attractive promotional offers
- No advance filtering options
- Table Games and Live Casino do not contribute to meeting playthrough requirements
- No ADR services
There is no notable difference between Lucky31 and other online casinos operated by MTM CORP. – unless you count the target markets and welcome bonuses, which are slightly different on each of the sites. Unfortunately, this also means that all the MTM CORP. casinos share common flaws. For starters, the entire video slot category is piled up, with no advanced parameters that would allow the site visitor to narrow down the search. Another drawback is the welcome offer limitation, depriving residents of certain countries of taking advantage of the bonus cash (without offering a suitable replacement). This aside, Lucky31 casino is definitely one of the best-equipped gaming sites on the market, presenting the members with all the latest games by the top-notch gaming suppliers.