Last updated: 27th March 2019
About Casino Extra
Casino Extra was launched in 2014, as one of the MTM CORP. casinos, developed exclusively for Central Europe and Canada. The same company, Mobile Technology Marketing Ltd, also operates other gambling sites, each with different territorial reach – LATAM, Scandinavia, UK, etc. Managed by both Starpay Ltd and MTM CORP, Casino Extra provides gambling services under Curacao eGaming licence and accommodates players in 5 different languages: English, French, German, Spanish, Greek.
In terms of visual features, the casino bears no distinctive markings that would make it memorable and set it apart from most of the other online casinos. Set against a black background, the site features a solid gaming catalogue, powered by some of the most distinguished software providers in the industry. On top of that, the new account holders will be able to claim the welcome bonus on no less than 3 deposits, in addition to the comp points awarded on every account activity.
However, there’s much more to an online casino than just a selection of games or the welcome bonus. In this review, we stand to analyse every segment of the gaming offer, banking policies, promotional program and the quality of the customer support, rating the casino from the user’s point of view.
What comes as a pleasant surprise after a number of operators that promise a hassle-free, quick registration process, is that Casino Extra actually delivers on that promise. The players will be able to create an account in only a few seconds, receiving their first set of comp points immediately after completing the account set-up. The layout of the site is pretty conventional and user-friendly, providing the members with instant access to the most important sections of the casino – deposit bar, games, search bar, live chat client support, available bonuses, and the advanced account settings.
Players from the territories outside the ones mentioned above will also be able to play at Casino Extra since this site does not come with a ridiculously long list of restricted territories. As long as you meet the legally prescribed age limit, and you’re not a resident of the territories listed below, the Casino Extra doors will be wide open. Unfortunately, some limits do exist, and the territorial restrictions are also applied to the bonus offers as well as the slots issued by certain providers (a detailed list is available under Terms & Conditions).
- Languages: English, French, German, Spanish, Greek
- Restricted Territories: Australia, Bangladesh, China, Hong Kong, The Netherland Antilles, Malaysia, Turkey, the United Kingdom, Thailand, Vietnam, Cambodia, Mauritius, North Korea, Hungary, Sweden, Slovenia, Montenegro, Bosnia and Herzegovina, Italy, The Netherlands and the USA
Bonuses & Promotions
The welcome offer at Casino Extra is a bundle deal that consists of the bonus cash and Free Spins. The players will receive a deposit match on the first three deposits (if they decide to claim the offer), together with 100 spins loaded on the account on every next login. Ongoing weekly promotions and short-term campaigns are also available, along with the cash prize tournaments.
What’s particularly appealing is that you won’t even be required to claim any of these offers to be rewarded. Every activity counts and loyalty points will be added to your account even if just decide to login in and practice-play for a bit.
Casino Extra Welcome Bonus: The minimum deposit amount required to claim the welcome bonus is €10 and the threshold remains the same for the follow-up entries as well. The potential value of the bonus on all three deposits is €350, but the actual amount will depend on the sum you deposit:
- 1st deposit – 100% deposit match (up to €50) + 100 Free Spins
- 2nd deposit – 50% deposit match (up to €100)
- 3rd deposit – 50% deposit match (up to €200)
The free spins will be loaded in instalments of 20, and available on the following games:
- Sunny Shores
- Clover Tales (second login)
- Jumbo Joker (third login)
- Jungle Books (fourth login)
- Golden Fish Tank (fifth login)
Casino Extra Welcome Offer Germany: The welcome offer is not available to players from Germany who have deposited via Skrill and Neteller. This, however, is not the only limitation; residents of Albania, Armenia, Belarus, Brazil, Bulgaria, China, Croatia, Georgia, Hungary Indonesia, Kazakhstan, Latvia, Lithuania, Macedonia, Moldova, Montenegro, Myanmar, Norway, The Netherlands, The Netherlands Antilles, Philippines, Poland, Romania, Russia, Serbia, Turkey, and Ukraine are not eligible for any of the bonuses, even if their country is not on the list of the restricted territories.
Casino Extra SuperPoints: Loyalty points are added to the players’ account on every casino visit and can be exchanged for reloads, bonus cash or free spins. The number of points will depend on the member’s activity:
- Registration – 200 points
- Daily Login – 25 points
- Deposit – 50 points
- Slots and table games – 4 points
- Other games – 2 points
- Wins – 1,000 – 2,000 points
- 500 spins or table hands – 500 points
- 5,000 spins or table hands – 5,000 points
Casino Extra Weekly Campaigns: Every week will start with up to 100 Super Spins boost, awarded on one of the casino’s highest-rated slots. Deposits within a range of €20 – €49 will unlock 20 Super Spins whereas higher entries of over €50 and €100 will be met with 40 or 100 spins, respectively. Playthrough requirements of x30 are applied to all the bonuses, including the Super Spins – unless stated otherwise.
Casino Extra Tournaments: Participants of Casino Extra monthly tournaments will compete for valuable cash prizes claimed by those who manage to collect the highest number of points and reach the top of the leader board.
Software & Game Selection
Casinos operated by MTM CORP are known for the excellent selection of games, which expands across 7 categories – Slots, Favourites, Jackpots, Live Casino, Blackjack, Roulette, and Table Games. Both the registered members and the casino visitors will be able to launch almost all releases in practice-play mode and play for free. The live casino lobby is, of course, available to the casino members only, who will be allowed to load the selected table and observe the action for a limited amount of time, before the session is interrupted due to inactivity.
Another advantage of playing at the MTM CORP casinos is the quality of the platform; the operator partners with the top-notch, award-winning gaming content providers, such as Yggdrasil, Playson, Play’n GO, Quickspin, Betsoft, Pragmatic Play, Microgaming, World Match, Nolimit City, Red Rake, NetEnt, Genii, iSoftBet, Tom Horn and Endorphina.
Looking at the offer, it remains unclear why the operator decided against the advanced search filters, offering only the gaming categories as the reference points. This, sadly, results in a frustrating browsing experience, especially if you have particular gameplay habits. Casino Extra can also be downloaded in the form of an app and installed on player’s iOS and Android devices.
The most popular games are found under the Favourites section, featuring some of the highest ranked releases in the past couple of years – Hanzo’s Dojo, Sakura Fortune, Rich Wilde and the Book of Dead, The Secret of the Opera, etc. Jackpots is another category where iconic progressive slots are found, from the insanely popular Mega Moolah by Microgaming to the less known Diamond slot by AlteaGaming.
When it comes to diversity, the Table Games section is more than satisfactory. Apart from the traditional roulette, blackjack, and baccarat variants, the players will also have the opportunity to play Yggdrasil’s 3D Sonya Blackjack and Evolution Gaming’s innovative First Person Blackjack and Roulette editions, which merges animated and Live Dealer tables into a single interface. It should also be noted that video poker variants are compiled under this category as well, and even though we have located more than 20 versions of this game in Casino Extra, the operator did not deem it necessary to place them under a separate section.
- Slots: 350+
- Blackjack: 35+
- Roulette: 50+
- Baccarat: 10+
- Video Poker: 25+
- Table Games: 100+
- Progressives: 20+
- Payout: Not publicly audited
- Software: Yggdrasil, Playson, Play’n GO, Quickspin, Betsoft, Nolimit City, Red Rake, NetEnt, Genii, iSoftBet, Pragmatic Play, Microgaming, World Match, AlteaGaming, Evolution Gaming, Authentic Gaming, Ezugi, Lucky Streak, Tom Horn, Visionary iGaming, Endorphina
Live Casino Experience
Casino Extra has a mixed offer of live tables, streamed from land-based casinos and studios owned by some of the largest live gaming software suppliers in the industry. Together with the traditional roulette, blackjack, baccarat, and poker tables, the players can also enjoy keno, dragon tiger, bet on numbers, native roulette tables, Football Live Studio, and Lightning Roulette.
The live casino is powered by Evolution Gaming, Authentic Gaming, Visionary iGaming, Ezugi, LuckyStreak, Yggdrasil and Microgaming. Thanks to the variety of offer, every player can find a table that’s in line with their budget and gameplay preferences. Depending on your selection, the bets can range from €0.10 (Dream Catcher by Evolution) or €1 (most of the blackjack and roulette tables). Players who like placing larger stakes will be at home in the baccarat lobby or at the Prive Tables, with the maximum bets of €10,000 or even €20,000.
- Software: Evolution Gaming, Authentic Gaming, LuckyStreak, Visionary iGaming, Ezugi, Microgaming, Yggdrasil
- Live Dealer Games: 70+
The list of payment methods accepted by the Casino Extra is decent, but not what you may call impressive. Deposits can be placed via a number of premium banking methods with MuchBetter obviously included. Apart from USD, GBP, and EUR, you can also fund your casino cashier with Bitcoin. For further details on depositing with cryptocurrency, just refer to the Casino Extra FAQ page, where you will find the instructions on how to transfer the funds from your Bitcoin wallet.
The maximum amount that you can request per day (after meeting the wagering requirement of x30) is €1,000. Weekly withdrawals are capped at €5,000, while monthly transaction cannot exceed €20,000. Transaction fees and the settlement times will depend on the selected method and any request for payout that exceeds €1,000 is subject to additional verification requirements.
- Deposit Methods: MuchBetter, Bank Wire, Visa, MasterCard, Neteller, Paysafecard, Skrill, Entropay, Ecopayz, Neosurf, Przelewy24, Sofort, Giropay, ToditoCash, Trustly, Bitcoin, TrustPay, 7Eleven
- Withdrawal Methods: Bank Wire, Visa, MasterCard, Neteller, Skrill, Entropay
- Minimum Deposit: €10
- Minimum Withdrawal: €20
- Maximum Cashout: €20,000 per month
- Currencies: EUR, GBP, USD, BTC
Customer representatives at Casino Extra can be reached from 10.00 to 00.00 CET Monday to Friday. During the weekends, phone and live chat service will be open from 10 AM to 11 PM CET. Outside these hours, you can send an email to [email protected] or go through the FAQ page, where the most commonly asked questions about banking, verification process, account set-up, technical issues, and loyalty points are already addressed.
- Business Hours: 10:00 – 00:00 CET (10:00 – 23:00 on weekends)
- Live Chat: Yes
- Email: [email protected]
- Contact Phone: +356 277 801 46
Pros / Cons
- Great assortment of live casino tables from 7 providers
- SuperPoints awarded on every login, deposit, big win
- Excellent selection of table games and video poker variants
- 100 Free Spins awarded on first deposit
- Advance filters and more refined search parameters not available
- No Alternative Dispute Resolution body
- Withdrawals on debit cards (or credit cards issued outside Europe) are not possible
While there are no major drawbacks that would make you dismiss this casino, there are a few inconveniences that should be pointed out (and that the operator will hopefully resolve in the near future). Unless you carry all of the information regarding the games’ RTP rates, volatility, or hit frequency in your head, you will have a hard time exploring Casino Extra gaming offer. To make matters worse, the description that’s attached to the games is just a generic text that does not provide any relevant information.
This may sound like nit-picking to some players, but if you’re going to offer hundreds of games on a single platform, you should at least provide advanced parameters that would facilitate the search. The territorial limitations applied to welcome offer and other bonuses are also inconvenient, and although this is technically not the operator’s fault, we do hope that some sort of compensation will be made available to those who are affected. On the upside, the casino really does have a competitive and well-rounded gaming offer, bound to keep you entertained for a long time.