Casollo Casino

Last updated: 24th February 2021

About Casollo Casino

Casollo Casino is one of the relatively new brands to join the online casino scene, having been founded in 2019. Casollo.com is owned and operated by Stage5 N.V. which is registered and licensed in Curacao. As an operator, this company has a few casinos under its belt, but they are off to a promising start in the industry. The company in charge of the financial transactions, however, is S5 Entertainment Limited with headquarters in Cyprus.

As you land on the grounds of Casollo online casino, you will experience a full-scale multi-language gaming platform that stretches across virtual casino games and live dealer content all the way up to sports betting and live matches. Much like the majority of today’s digital casino portals, the focus is on slots, but the brand makes sure there are other alternatives, as well. All available titles can be takes for a test run in demo mode and they can also be added to a list of favourites.

In terms of the protection of information, the website uses 256-bit SSL encryption, which ensures the security and privacy of the data provided by registered clients. The casino keeps your information confidential, and will never share it with third parties, except when such action is in accordance with the house’s privacy policy.

• Languages: English, German, Finnish, Spanish, Russian
• Restricted Territories: Belarus, France, Hungary, Latvia, Portugal, Singapore, The Kingdom of the Netherlands (Netherlands, Curacao, Aruba, Bonaire, Saba, Statia and St Martin), Turkey, Ukraine, United Kingdom, the United States.

Due to legal restrictions, online casino games from several suppliers are not available in some countries. The restriction includes titles from 1X2 Gaming, ELK Studios, iSoftBet, and NetEnt games.

Bonuses & Promotions

Instead of only rewarding new customers after they’ve made their initial deposit, Casollo Casino is willing to prolong the honours and award three more match deposit bonuses, as a sort of a welcome. Furthermore, Casollo boasts a mighty VIP program with several levels and a lot of beneficial deals for the most dedicated players.

Casollo Casino Welcome Promotion for New Customers: New arrivals are welcomed with four match deposit bonuses. Each one requires a minimum deposit of €10, does not carry a maximum payout cap, and is subject to wagering requirements of 35x the bonus + deposit. The bonuses will be credited as follows:

• 1^st deposit – 100% bonus up to €500
• 2^nd deposit – 50 % up to €500
• 3^rd deposit – 50 % up to €500
• 4^th deposit – 100% bonus up to €500

The casino is very meticulous when it comes to fulfilling the wagering requirements. In the process of meeting the bonus conditions, the players are allowed a maximum bet of €5.00 per bet/game round or €0.50 per bet line. The users also need to be careful not to move from low-weighted games like blackjack, to high-weighted games like slots after a large win for the sole purpose of completing wagering requirements, because the casino may see it fit to remove the bonus and any winnings involved. Slots contribute 100%, live dealer games 20%, video poker machines 5%, and other games 100% towards completing the wagering terms.

VIP Levels: Casollo Casino offers a levelled VIP scheme that consists of a Bronze, Silver, and Gold VIP status. With €1.000 deposited in a month, you will earn 1,000 VIP points and become a Bronze player who will then enjoy 10% more in-match bonuses and 10% weekly cashbacks. Deposit €5.000 in a month and become a Silver level VIP with 5,000 points. Now you can have 15% more in bonus and 15% cashback. As a Gold VIP (deposit €10.000 per month to earn 10.000 points) you will have exclusive bonuses and free spins offers at your disposal, aside from 20% more in bonus and 20% weekly cashback.

At the moment, Casollo Casino does not offer any promos, but occasionally the site may unlock no deposit bonuses, cashback deals, and free spins. If you sign up from Germany, Switzerland, Austria, Finland, Norway, or Sweden, you should know that the maximum withdrawal of winnings is at €100 when you claim a no deposit bonus, cashback, or free spins. For other countries, the cap is at €50.

Software & Game Selection

Once you arrive at Casollo, you have a choice of four basic categories:

• Games
• Live Dealer
• Live Matches
• Sportsbook

By clicking on Games, the website will navigate to the lobby where you will be able to scroll through an endless collection of featured slots. A small icon in the upper left corner will expand into an advanced search toolbar that enables the user to search by product name, provider (product categories) or date (most likely the date when the game was added to the platform).

These are all good filters, but the site would also benefit from links to game types, like Slots, Progressives, Blackjack, Roulette, Video Poker, etc. In their absence, it’s a bit tedious looking through extensive collections of different providers (and there are a lot of providers listed) searching for available games within a specific type. Here’s a hack, though – simply type in ‘blackjack’, for example, in the search bar and the software will filter all blackjack games and present them to you.

There are many software suppliers, but the main one seems to be Microgaming with over 300 titles in the lobby. NetEnt, Spinomenal, Habanero, Play’n Go, Pragmatic Play, Wazdan, and Amatic follow and are joined by the likes of Betsoft, Playson, iSoftBet, Quickspin, and Thunderkick.

• Slots: 2,500+
• Blackjack: 15+
• Roulette: 15+
• Baccarat: 8
• Video Poker: 10+
• Table Games: 30+
• Progressives: N/A
• Payout: 97%
• Software: Microgaming, NetEnt, Spinomenal, Habanero, Pragmatic Play, Wazdan, Amatic, Gameart, Playson, Edict, Quickspin, Thunderkick, Yggdrasil, Gamomat, ELK Studios, 1X2gaming, Wolrdmatch, Spinomenal, Play’n GO, Endorphina, Tom Horn, Iron Dog, Betsoft, iSoftBet, Evoplay, Genii, Foxium, Triple PG, Genesis, SlotMotion, Booming Games

Live Casino Experience

The live dealer selection of games offered at Casollo online casino is powered by Evolution, Ezugi, Asia Gaming, and Betgames. The casino displays several Evolution live dealer titles, but you can easily enter the entire lobby and pick whatever game you like, including game shows and Salon Prive tables for high-rollers.

Ezugi also offers a comprehensive portfolio, including Andar Bahar, Sic Bo, 32 Cards, Speed Roulette, 20-20 Teen Patti, and Diamond VIP Blackjack. You can join the Asia Gaming lobby to play Baccarat, Sic-Bo, or Dragon Tiger. One more provider delivering high-end live casino games is betgames.tv. You can choose between Bet on Poker, 6+ Poker, or Dice Duel.

• Software: Evolution, Ezugi, Betgames, Asia Gaming
• Live Dealer Games: 50+

Banking

On the subject of payments, Casollo Casino customers have little, if anything, to complain about. The website is swarming with different payment methods, from proven, traditional methods to options that are modern, convenient, or specific for a certain area or country. The users are free to choose whether they will make deposits with Visa, Mastercard, Bitcoin, Zimpler, Paysafecard, Bank Transfer, or perhaps MuchBetter, Neosurf, POLi, eps or Boleto.

Casollo won’t charge you any fees, but keep in mind that all real money deposits must be wagered 1 time before a withdrawal can be made. The minimum amount of a single cash-out is €50. It’s interesting to see how withdrawal limits increase with each VIP level. If you’re VIP Bronze, you can cash out €3,000 a day/ €8,000 a week. VIP Silver players can withdraw €5,000 a day/ €15,000 a week, while VIP Gold users can request €10,000 a day/ €50,000 a week. Players without a VIP status need to stick to €2,000 a day/ €5,000 a week limits. After a completed Account Verification process, the cashier does payouts usually within 12h.

• Deposit Methods: Neteller, Skrill, Agencard, Astropay, Bank Transfer, ecoPayz, MuchBetter, Boleto, Dotpay, Visa, Mastercard, eps, Itaú, PaysafeCard, POLï, Flexepin, Moneta Ru, Neosurf, Qiwi, Union Pay, Web Cash, WebMoney, Zimpler, Bitcoin
• Withdrawal Methods: Neteller, Skrill, Agencard, Astropay, Bank Transfer, ecoPayz, MuchBetter, Boleto, Dotpay, Visa, Mastercard, eps, Itaú, PaysafeCard, POLï, Flexepin, Moneta Ru, Neosurf, Qiwi, Union Pay, Web Cash, WebMoney, Zimpler, Bitcoin
• Minimum Deposit: €10
• Minimum Withdrawal: €50
• Maximum Cashout: 2,000€ a day/ 5,000€ a week
• Currencies: EUR, USD, DOGE, LTC, BTC

Customer Support

The service provided by the customer support team is exquisite. As soon as you visit the site, you will receive a message from support that assistance is at hand and all you have to do is reply to the live chat to have your questions answered. Live chat works long hours to provide knowledgeable answers and guidance to new and existing clients, from 7:00 am to 11:00 pm CET, Monday – Sunday. The agents are quick on their fingers and try their best to help out. In case you wish to use an alternative means of communication, you can phone +5999 562 1555 and peak directly to someone from the support team, or make use of the email support service and write to [email protected].

• Business Hours: 24/7 (Live Chat – 7:00 am to 11:00 pm CET, Monday – Sunday)
• Live Chat: Yes
• Email: [email protected]
• Contact Phone: Yes

Our Verdict

If you pick apart Casollo and inspect the tiniest of its elements, you will be able to find both positive and negative details about it. The casino has an impressive portfolio with a variety of games, and they all come from reputable software providers. The brand is open to a wide audience and also to crypto-assets and mobile payment solutions like MuchBetter. The website itself is pretty easy to navigate through, but the games are distributed without specifying subcategories. All in all, Casollo Casino is a young brand, so there’s plenty of potential for them to stand out and make a name for themselves in the business, as long as they improve on certain aspects.

100% up to €500

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