Last updated: 6th August 2019
About Casollo Casino
Casollo Casino is one of the newest brands to join the online casino scene, having been founded in 2019. Casollo.com is owned and operated by Stage5 N.V. which is registered and licensed in Curacao. As an operator, this company has a few casinos under its belt, but they are off to a promising start in the industry. The company in charge of the financial transactions, however, is S5 Entertainment Limited with headquarters in Cyprus.
As you land on the grounds of Casollo online casino, you will experience a full-scale multi-language gaming platform that stretches across virtual casino games and live dealer content all the way up to sports betting and live matches. Much like the majority of today’s digital casino portals, the focus is on slots, but the brand makes sure there are other alternatives, as well. All available titles can be takes for a test run in demo mode and they can also be added to a list of favourites.
- Languages: English, German, Finnish, Swedish, Spanish, Russian
- Restricted Territories: Belarus, France, Hungary, Latvia, Portugal, Singapore, The Kingdom of the Netherlands (Netherlands, Curacao, Aruba, Bonaire, Saba, Statia and St Martin), Turkey, Ukraine, United Kingdom, the United States.
Bonuses & Promotions
Instead of only rewarding new customers after they’ve made their initial deposit, Casollo Casino is willing to prolong the honours and award three more match deposit bonuses, as a sort of a welcome. Furthermore, Casolloboasts a mighty VIP program with several levels and a lot of beneficial deals for the most dedicated bettors.
Casollo Casino Welcome Promotion for New Customers: New arrivals are welcomed with four match deposit bonuses. Each one requires a minimum deposit of €10, does not carry a maximum payout cap and is subject to wagering requirements of 35x the bonus + deposit. The bonuses will be credited as follows:
- 1st deposit – 100% bonus up to €500
- 2nd deposit – 50 % up to €500
- 3rd deposit – 50 % up to €500
- 4th deposit – 100% bonus up to €500
The casino is very meticulous when it comes to fulfilling the wagering requirements. In the process of meeting the bonus conditions, the players are allowed a maximum bet of €5.00 per bet/game round or €0.50 per bet line. The users also need to be careful not to move from low weighted games like blackjack, to high weighted games like slots after a large win for the sole purpose of completing wagering requirements, because the casino may see it fit to remove the bonus and any winnings involved. Slots contribute 100%, live dealer games 20%, video poker machines 5% and other games 100% towards completing the wagering terms.
VIP Levels: Casollo Casino offers a levelled VIP scheme which consists of a Bronze, Silver and Gold VIP status. With €1.000 deposited in a month, you will earn 1,000 VIP points and become a Bronze player who will then enjoy 10% more in match bonuses and 10% weekly cashbacks. Deposit €5.000 in a month and become a Silver level VIP with 5,000 points. Now you can have 15% more in bonus and 15% cashback. As a Gold VIP (deposit €10.000 per month to earn 10.000 points) you will have exclusive bonuses and free spins offers at your disposal, aside from 20% more in bonus and 20% weekly cashback.
At the moment, Casollo Casino does not offer any promos, but occasionally the site may unlock no deposit bonuses, cashback deals and free spins. If you sign up from Germany, Switzerland, Austria, Finland, Norway or Sweden, you should know that the maximum withdrawal of winnings is at €100 when you claim a no deposit bonus, cashback or free spins. For other countries, the cap is at €50.
Software & Game Selection
Once you arrive at Casollo, you have a choice of four basic categories:
- Live Dealer
- Live Matches
By clicking on Games, the website will navigate to the lobby where you will be able to scroll through an endless collection of featured slots. A small icon in the upper left corner will expand into an advanced search toolbar that enables the user to search by product name, provider (product categories) or date (most likely the date when the game was added to the platform). These are all good filters, but the site would also benefit from links to game types, like Slots, Progressives, Blackjack, Roulette, Video Poker etc. In their absence, it’s a bit tedious looking through extensive collections of different providers (and there are a lot of providers listed) searching for available games within a specific type. Here’s a hack, though – simply type in ‘blackjack’, for example, in the search bar and the software will filter all blackjack games and present them to you.
There are many software suppliers, but the main one seems to be Microgaming with over 300 titles in the lobby. NetEnt, Spinomenal, Habanero, Pragmatic Play, Wazdan and Amatic follow and are joined by the likes of Gameart, Playson, Edict, Quickspin and Thunderkick.
- Slots: 500+
- Blackjack: 15+
- Roulette: 15+
- Baccarat: 4
- Video Poker: 10+
- Table Games: 30+
- Progressives: N/A
- Payout: 97%
- Software: Microgaming, NetEnt, Spinomenal, Habanero, Pragmatic Play, Wazdan, Amatic, Gameart, Playson, Edict, Quickspin, Thunderkick
Live Casino Experience
The live dealer selection of games offered at Casollo online casino is quite strange. The site features three different games from three different providers. The games are powered by Ezugi, Vivo Gaming, and Betgames. Live Baccarat comes from the Vivo Gaming workshop, Live Blackjack is developed by Betgames and Live Roulette is delivered by Ezugi. Vivo Live Baccarat is usually played from €1 to €500 per round, while Ezugi Live Roulette table limits can range from €0.10 to €2,000.
- Software: Ezugi, Betgames, Vivo Gaming
- Live Dealer Games: 25
On the subject of payments, Casollo Casino customers have little, if anything, to complain about. The website is swarming with different payment methods, from proven, traditional methods to options that are modern, convenient or specific for a certain area or country. The users are free to choose whether they will make deposits with Visa, MasterCard, Bitcoin, Zimpler, PaysafeCard, Bank Transfer or perhaps MuchBetter, Neosurf, POLi, eps or Boleto.
Casollo won’t charge you with any fees, but keep in mind that all real money deposits must be wagered 1 time before a withdrawal can be made. The minimum amount of a single cash-out is 50€. It’s interesting to see how withdrawal limits increase with each VIP level. If you’re VIP Bronze, you can cash out 3.000€ a day/ 8.000€ a week. VIP Silver players can withdraw 5.000€ a day/ 15.000€ a week, while VIP Gold users can request 10.000€ a day/ 50.000€ a week. Players without a VIP status need to stick to 2.000€ a day/ 5.000€ a week limits. After a completed Account Verification process, the cashier does payouts usually within 12h.
- Deposit Methods: Neteller, Skrill, Agencard, Astropay, Bank Transfer, ecoPayz, MuchBetter, Boleto, Dotpay, Visa, MasterCard, eps, Itaú, PaysafeCard, POLï, Flexepin, Moneta Ru, Neosurf, Qiwi, Union Pay, Web Cash, WebMoney, Zimpler, Bitcoin
- Withdrawal Methods: Neteller, Skrill, Agencard, Astropay, Bank Transfer, ecoPayz, MuchBetter, Boleto, Dotpay, Visa, MasterCard, eps, Itaú, PaysafeCard, POLï, Flexepin, Moneta Ru, Neosurf, Qiwi, Union Pay, Web Cash, WebMoney, Zimpler, Bitcoin
- Minimum Deposit: €10
- Minimum Withdrawal: €50
- Maximum Cashout: 2,000€ a day/ 5.000€ a week
- Currencies: EUR, USD, DOGE, LTC, BTC
The service provided by the customer support team is exquisite. As soon as you visit the site, you will receive a message from support that assistance is at hand and all you have to do is reply to the live chat to have your questions answered. Live chat works long hours to provide knowledgeable answers and guidance to new and existing clients, from 7:00 am to 11:00 pm CET, Monday – Sunday. The agents are quick on their fingers and try their best to help out. In case you wish to use an alternative means of communication, you can phone +5999 562 1555 and peak directly to someone from the support team, or make use of the email support service and write to [email protected].
- Business Hours: 24/7 (Live Chat – 7:00 am to 11:00 pm CET, Monday – Sunday)
- Live Chat: Yes
- Email:[email protected]llo.com
- Contact Phone: Yes
Pros / Cons
- Multilingual casino platform with live casino, digital casino and sportsbook
- Crypto-friendly and supports a good diversity of payment options
- Attractive welcome bonus with reasonable requirements + VIP program
- Most popular video slots powered by top providers
- Reduced collection of live dealer games
- New brand, yet to build a reputation
- Game distribution on the website is a bit confusing
- Does not hold a UK license
If you pick apart Casollo and inspect the tiniest of its elements, you will be able to find both positive and negative details about it. The casino has an impressive portfolio with a variety of games, and they all come from reputable software providers. The brand is open to a wide audience and also to crypto-assets and mobile payment solutions like MuchBetter. The website itself is pretty easy to navigate through, but the games are distributed without specifying subcategories. All in all, Casollo Casino is a young brand, so there’s plenty of potential for them to stand out and make a name for themselves in the business, as long as they improve on certain aspects.