Last updated: 25th February 2020
About Mansion Casino
Mansion Casino is the centrepiece of the Mansion group network which also includes Casino.com and Slots Heaven, among other brands. Operational since 2004, this internet gambling establishment was inspired by Les Ambassadeur Club, one of the most prestigious gaming locations in UK territory. Mansion Group is the winner of the Online Casino Operator of the Year 2018 at the IGAs and the Most Responsible Online Gambling Operator 2018 at the CFI awards.
If you haven’t heard of Mansion in the online gaming circles, you may have heard of it due to its sponsorships of several Premier League clubs – Manchester City, Tottenham Hotspurs, Crystal Palace and AFC Bournemouth. What makes the brand even more appealing is the fact that its hundreds of gambling games dwell on the casino’s mobile-adaptive site and slick apps for both iOS and Android, so the customers can switch from desktop to mobile at any point and have the same fulfilling gaming experience.
MansionCasino.com is operated by Mansion Online Casino Ltd, based in Gibraltar. Consequentially, the site owns a license issued by the Gibraltar Licensing Authority. For the UK audience, the designated operator is Mansion Europe Holdings Ltd, which runs under a license issued by the UKGC. The RNG engine guarantees random results in every single game and the RSA 128-bit encryption technology applied on the site secures the information shared by users, keeping it away from unwanted third parties.
In terms of design, Mansion Casino does not appear overly ambitious. They’ve kept the elegant black of older online casinos and added some red and green for highlights. The platform itself is easily navigated and a combination of side menus, menu bars, internal links, icons and thumbnails makes it a hassle-free ordeal.
- Languages: English, German, French
- Restricted Territories: Afghanistan, Antigua and Barbuda, Australia, Austria, Belgium, Bolivia, Bosnia-Herzegovina, Bulgaria, Burundi, Cambodia, Central African Rep, China, Colombia, Congo, Cyprus, Czech Republic, Ecuador, Egypt, Eritrea, Estonia, Ethiopia, France, Gaza Strip, Greece, Guatemala, Guinea Bissau, Haiti, Hong Kong, Hungary, Indonesia, Iran, Iraq, Israel, Japan, Korea, Lao People’s Democratic Republic, Liberia, Libya, Lithuania, Macau, Malaysia, Myanmar, Netherlands, Netherlands Antilles, Nicaragua, North Korea, Pakistan, Philippines, Poland, Portugal, Romania, Russia, Serbia, Sierra Leone, Slovakia, Slovenia, Somalia, South Sudan, Spain, Sudan, Switzerland, Syria, Tajikistan, Thailand, the Democratic Republic, Turkey, Turkmenistan, Uganda, Ukraine, United States of America, Vanuatu, Venezuela, Vietnam, West Bank, Yemen, Kyrgyzstan, Singapore
Bonuses & Promotions
Every casino from the Mansion family boasts terrific incentives for both new customers and existing, loyal players. As you step into Mansion Casino, you’ll be welcomed by a regular and high roller first deposit bonus and if you stick around there will be more intriguing offers coming your way.
Welcome Bonus: Allows players to double their money on their first deposit up to $/£/€500. The minimum deposit required is $/£/€20 and once you’ve got the bonus funds you need to wager them 20 times before withdrawing. New customers only. Once you have made your qualifying deposit, accept or decline the bonus in the pop-up notification window before playing. The welcome bonus will be credited to your account immediately if accepted. Residents of China are not eligible for this promotion.
High Roller Welcome Bonus: New players get 50% extra when they deposit $/£/€1,000 or more, up to $/£/€5,000. To redeem this bonus you will have to wager a minimum of 15 times your deposit and the bonus amount. Residents of China are not eligible for this promotion.
Table Welcome Bonus: Mansion awards 20 Golden Chips to welcome new players to the tables, free of wagering. To claim the bonus, one needs to deposit $20 and use the code TABLE. The next step is to wager $20 on card games or roulette (including live dealer games); 20 Golden Chips will be available automatically after that. The value of each chip is $1 (or currency equivalent).
Scratchcarnival: Runs once each day during February 2020; players who scratch tickets and find 3 mask symbols win a daily prize.
Daily Drops & Wins: This is a network promotion with a $/€1,500,000 prize pool. Every weekly leaderboard has a prize pool of $/€30,000. Wager $/€0.50 on any of the qualifying games (new games each week) and climb up the weekly leaderboard for a share of the pot. Not available in the USA, France, Israel, Ukraine, Taiwan, Australia, North Korea, Cyprus, Bulgaria, Romania, Portugal, Bahamas, Denmark, Sweden. All the prizes will be credited within 72 hours.
Table Thursdays: Every Thursday, players can grab 20% cashback up to $/£/€20 on any the available card games (not including live casino). They must deposit $/£/€20 or more and use promo code THURSDAY to become eligible. Minimum cashback will be $/£/€1. Any cashback must be claimed within 7 days, no wagering.
Wilds Wednesdays: Players can win a $/£/€20 bonus in the weekly prize draw. They are required to deposit $/£/€20 or more with code HUMPDAY and collect 5 loyalty points to enter the draw. There is no limit to the number of tickets/entries. All slot machines qualify. Wins are capped at $/€/£20.
Beat The Dealer: Play Live Blackjack and win up to $1,000. Players must opt-in and hit 3 Blackjacks in a row to win $500 in cash or 4 Blackjacks in a row to win $1,000 in cash. Cash prizes will be credited within 24 hours. Players must make minimum bets of $/£/€5 in order to be eligible for the promotion.
Winning Streak: To be eligible for the Golden Chip prizes, players need to bet on and hit the number 7 number consecutively on Live Roulette. Participants may win up to $/£/€100,000 in Golden Chips (valid for 7 days after crediting). Players must make minimum bets of $/£/€1 in order to be eligible for the promotion.
Loyalty Points: You earn loyalty points for all real money play in the casino (wagers placed in AUD, HKD and JPY will not contribute to earning loyalty points). For every $20 you wager on slots you will earn 1 loyalty point. The more points that you earn, the higher your loyalty level and the better cash bonuses you can claim.
VIP Club: To qualify as a VIP at MansionCasino.com you need to have accumulated 20,000 points and have deposited $3,000.To qualify as a VIP Elite you need to have accumulated 50,000 loyalty points and deposited a minimum of $24,000. As a VIP member, you can benefit from a personal account manager, exclusive promotions & reloads, special events, higher loyalty point conversion rates, faster withdrawal times and higher deposit limits. Also, the VIP membership at Mansion is for life.
Software & Game Selection
Mansion hosts over 300 games online gamblers can enjoy in practice mode and real money mode. Understandably, live dealer games and progressive jackpots can only be played with real cash. The lobby contains great diversity in game formats and software, despite not being one of those collections of thousands of games you may come across on the web. At Mansion Casino, one can play blackjack, roulette, slots, craps, scratch cards, video poker, live casino games and pursue daily jackpots.
The operator has mutually beneficial cooperation with one of the leading software providers in the industry, Playtech. Most of the games come from this single provider and the rest fit nicely as fillers and good alternatives for more high-quality entertainment. If you care to try out some of the top titles, you can opt for Shields of Rome, Buffalo King, Age of the Gods: Apollo Power, North Storm, All Bets Blackjack or Super Roulette. The layout provides sections such as Daily Jackpots, Table Games and Slots, for easier browsing. The good ol’ search bar makes things much faster, too, if you know precisely what you are looking for.
- Software: Betsoft, Playtech, Microgaming, NetEnt, Blueprint, Red Tiger
- Slots: 150+
- Blackjack: 25+
- Roulette: 30+
- Baccarat: 5+
- Video Poker: 10+
- Table Games: 50+
- Progressives: 40+
- Payout: 97.32%
Live Casino Experience
Live dealer games can improve a casino’s reputation, and in the case of Mansion this proves to be absolutely true. All the best products from Playtech are on display, with the focus on high roller games with more luxurious studio setting and higher table limits. From Grand Blackjack and Prestige Roulette to Royale Blackjack and Sapphire Room Mini Baccarat, players can relish in the elegance and poise of Playtech’s finest releases.
The bet limits on these tables go up to $5,000 and even $10,000 per round. If you are searching for something more affordable and less conventional, Mansion’s live casino offers Hi Lo Live ($1-$100) and Casino Stud Poker Live ($0.5-$500), among other attractive options.
- Software: Playtech
- Live Dealer Games: 30+
Casino members are allowed to use an extensive range of payment methods to deposit or withdraw their earnings. Everything from credit and debit cards, across the most popular e-wallets, virtual prepaid cards and instant banking, to mobile-oriented options such as MuchBetter come into consideration. Just keep in mind that you will have to cash out using the same methods you’ve been using to fund your balance.
With Boku, the minimum deposit is $5 and goes up to $20 for some other banking systems. Deposits are credited right away; withdrawals include both the processing time and waiting time which can be up to 6-8 days. Bronze, Silver and Gold members are limited to withdrawing £/€ 15,000 per month, with processing time lasting up to 3 days. VIPs can cashout double the amount, going through 1-2 days of processing.
- Deposit methods: Visa, MasterCard, Neteller, ecoPayz, Paysafecard, Skrill, Boku, Citadel, Trustly, PayPal, EasyEFT, WebMoney, Boleto, LobanetZimpler, iDebit, Sofort, Nordea, Astropay, SafetyPay, Bitcoin, MuchBetter, InstaDebit
- Withdrawal methods: Visa, MasterCard, Neteller, ecoPayz, Paysafecard, Skrill, Boku, Citadel, Trustly, PayPal, EasyEFT, WebMoney, Boleto, LobanetZimpler, iDebit, Sofort, Nordea, Astropay, SafetyPay, Bitcoin, MuchBetter, InstaDebit
- Minimum deposit: $-5-$20
- Minimum withdrawal: $20
- Maximum cashout: £/€ 15,000 per month (£/€ 30,000 for VIP players)
- Currencies: AUD, CAD, CHF, DKK, EUR, GBP, HKD, JPY, NOK, NZD, SEK, USD, ZAR
Just like everything else, the customer support is on a very high level at Mansion Casino. However, there is one downside to the support service – there is no live chat option. If you want something to be resolved right away, you’ll have to utilize one of the phone numbers published on the site. For matters of little or no emergency, you can send an email to the customer care team and expect a reply as soon as humanly possible. There are representatives attending complaints and queries 24/7.
- Business hours: 24/7
- Live chat: No
- Email: [email protected]
- Contact phone: +35020047382; UK 0800 376 8375
Pros / Cons
- Three different welcome bonuses with low wagering
- Loyalty and VIP programs
- Plenty of promotions to choose from
- Convenient banking methods to suit all kinds of players
- Daily jackpot slots
- Exceptional live casino games by Playtech
- Pending time lasting from 1 to 3 business days
- Arguably more inclined towards high rollers
- No live chat support
- Less than impressive selection of games
The Mansion brand has been established as a reliable and trustworthy one, and there haven’t been any problems over the years to indicate otherwise. Customers normally share a positive experience with the casino, enjoying the great variety of high-quality casino games, efficient banking methods, the opportunity to play networked Playtech jackpots and win something extra through numerous promotions. The site is properly licensed and has an experienced operator. Other than slightly inconvenient pending timeframes and the absence of live chat, there’s not much left to be desired at Mansion.