Hello Casino

  About Hello Casino

Hello Casino has been around for quite some time. Founded in 2014, it is one of the brands owned and operated by White Hat Gaming, a provider of a state-of-the-art online casino platform. Hello Casino’s sister sites include Slotnite, G-day, 21 Prive, Diamond7, and Mainstage Bingo. Before we move on and provide you with more information on the casino website and its content, we would like to inform you that the gambling site is regulated and licensed in three trustworthy jurisdictions – the UK, Malta and Sweden. It is also eCOGRA-certified for fairness.

Slot enthusiasts will be spoiled for choice here as Hello offers more than 2,200 online slots, including more than 65 progressives. The total number of casino games available at the gaming venue exceeds 2,400, so you can rest assured that you will be properly entertained once you set up your account. What’s more, over 80 providers and developers contribute to Hello’s game library.

While the casino does not accept players from many countries, those that can join it will be pampered. The operator will greet them with a welcome package on their initial three deposits, but the fun does not end here. They can also benefit from regular promotions and a loyalty scheme enabling customers to enjoy extra money on the house.

When it comes to banking, Hello players can choose from a variety of options to make their transactions smoothly and safely. The operator does not accept many different currencies, though. The good news is that if you need any kind of help, casino agents are available 24/7.

Territories and Languages

• Languages: English, German, Swedish, Norwegian, Finnish, Spanish
• Restricted Territories: Afghanistan, Albania, Algeria, American Samoa, Angola, Australia, Bahamas, Belgium, Bolivia, Botswana, Bulgaria, Cambodia, Cuba, Denmark, Ecuador, Estonia, Ethiopia, France, Ghana, Guam, Guyana, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Kenya, Lao Peoples Democratic Republic, Latvia, Lithuania, Martinique, Myanmar, Nigeria, North Korea, Northern Mariana Islands, Pakistan, Palestine, State of, Panama, Papua New Guinea, Poland, Portugal, Réunion, Romania, Russia, Sao Tome and Principe, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sudan, Sweden, Switzerland, Syria, Tanzania, Thailand, Trinidad and Tobago, Tunisia, Turkey, Uganda, the United States, the United States Minor Outlying Islands, Vanuatu, Vietnam, Virgin Islands (US), Yemen and Zimbabwe.

  Bonuses & Promotions

What bonus you will get upon registration depends on your country of residence. Players from all eligible countries except Sweden can benefit from a welcome package on three initial deposits.

€500 Welcome Package: The general offer available to Hello customers includes a 100% match bonus up to €100 and 25 spins on Starburst or Gonzo’s Quest. On the second deposit, you can claim a 50% match bonus up to €250 and the third deposit is matched with a 50% bonus up to €150 plus 25 spins on Asgardian Stones or Blood Suckers 2. The minimum qualifying deposit is €10 and a 35x wagering requirement applies. While using the bonus, you can wager up to €5 per round and the bonus money must be used within 30 days. Bonus spins are valid for 10 days and come with a maximum cashout cap of €50. The same package is available to UK players with all amounts expressed in GBP.

Welcome Package Canada & Germany: The welcome offer is the same for users from Germany and Canada, with the only difference being in the games they receive bonus spins on. Canadians will get 25 bonus spins on Immortal Romance and Fortunium while German players will receive spins on Starburst only.

Welcome Bonus Sweden: Swedish players can receive a welcome bonus only on the first deposit. It is a 100% match bonus up to 100 SEK with no bonus spins on top. The same terms and conditions apply.

Restricted Territories for the Bonus: Armenia, Poland, Greece, Cyprus, Hungary, Croatia, Ukraine, India, Russia, Czech Republic, Slovakia, Slovenia, Estonia, Georgia, Lithuania, Latvia, Bosnia-Herzegovina, North Macedonia and Serbia.

  Software & Game Selection

The content of Hello Casino is country-specific, so Canadian and UK players won’t have the same selection of games to choose from. Anyway, the operator has organised games nicely, thus enabling players to pick them without difficulty. Some of the categories you can choose from include:

• Top
• Megaways
• Jackpots
• Slots
• New
• Classic Slots
• Table Games
• Other
• Favourites

With more than 2,200 slots on offer and over 2,000 titles available for mobile play, Hello Casino is the perfect gambling destination for all fans of this type of casino games. Its slot catalogue is regularly updated with new releases, so you can enjoy them as soon as they are launched. Besides video and classic slots, players can choose from dozens of progressive slots that can pay life-changing prizes. Players who are looking for thrilling action are in for a treat since some of the iconic releases are available here. They include the original Mega Moolah slot and its sequels as well as NetEnt’s Mega Fortune.

The gambling site is also home to a selection of table and card games. Although they don’t come in a great number, players can still choose from dozens of RNG-operated tables. They offer Blackjack, Roulette, Poker and Baccarat variants. Experienced gamblers can use their skills to beat several Video Poker variations. In the footer of the website, you can find the list of game RTPs, but the casino payout rate is not reported.

Facts

Slots: 2,200+

Blackjack: 17

Roulette: 12

Baccarat: 2

Video Poker: 3

Table Games: 13

Progressives: 67

Payout: Not reported

Software: Microgaming, NetEnt, Betsoft, NYX Interactive, Aristocrat, Leander Games, Thunderkick, Adoptit Publishing, AGS, Ainsworth Gaming Technology, Asylum Labs, Big Time Gaming, Blueprint Gaming, Barcrest Games, Betdigital, BlaBlaBla Studios, Bally, Bulletproof Games, Crazy Tooth Studio, Chance Interactive, Core Gaming, Cayetano Gaming, Concept Gaming, Elk Studios, Endemol Games, Eyecon, Electric Elephant, Foxium, Fantasma Games, Fuga Gaming, Felt Gaming, Games Warehouse, GreenTube, The Games Company, Games Lab, Hacksaw Gaming.

High5Games, Inspired, Iron Dog Studios, IGT (WagerWorks), Just For The Win, Kalamba Games, Lightning Box, Live 5 Gaming, Merkur Gaming, MetaGU, Magic Dreams, Multicommerce Game Studio, Nolimit City, Northern Lights Gaming, Old Skool Studios, Probability, Playson, Play’n GO, Push Gaming, Pirates Gold Studios, Quickspin, Rabcat, Realistic Games, Red Tiger Gaming, Relax Gaming, Revolver Gaming, Reel Time Gaming, ReelNRG Gaming, Reflex Gaming, Red7 Mobile, SG Gaming, Shuffle Master, Spike Games, Storm Gaming, Spieldev, Skillzzgaming, Sigma Games, Stakelogic, Slingo, Skywind Group, Snowborn Games, Side City Studios, Sthlm Gaming, Seven Deuce Gaming, Touchstone Games, WMS, Wild Streak Gaming, Wazdan, YoloPlay.

  Live Casino Experience

Whether you will be able to enjoy a live casino experience or not depends on the country you access Hello Casino from. If you belong to those parts of the world where live dealer games are available, you will be able to choose only from live dealer tables and game shows provided by Evolution Gaming, though.

Hello Casino houses a total of 18 live casino games at the moment of writing this review. Although the selection of these games is quite limited, players who are looking for some immersive casino action will be able to choose from Live Blackjack, Roulette and Baccarat as well as from a few Poker tables, including Live Casino Hold’em, Caribbean Stud Poker and Ultimate Texas Hold’em. Those who prefer TV game shows can try their luck at Deal or No Deal, Mega Ball and Crazy Time. The casino also offers live dealer tables with large multipliers, such as Lightning Roulette Live and Super Sic Bo.

Software: Evolution Gaming

  Banking

When it comes to currencies, Hello players’ options are a bit limited as the operator accepts EUR, GBP, CAD, NOK, NZD, SEK and USD. Nevertheless, players from target markets will be able to play in their local currencies. The casino supports a decent array of payment methods allowing players from all parts of the world to make transactions. Deposits of €10 or more can be made via popular debit and credit card, like Visa, Maestro and MasterCard, e-wallets like MuchBetter, Neteller and Skrill as well as a few local methods. German players won’t be able to use PaySafeCard, while PayPal can be used only by customers from the UK and Ireland.

When it comes to cashing out your winnings, the minimum amount is also €10 while the maximum cannot exceed €5,000 per week. Withdrawals are available via credit and debit cards, e-wallets, Bank Wire, Trustly and Sofort. When it comes to Bank Wire, a withdrawal timeframe is bank-dependent. While a processing time for credit/debit card cashouts may be up to 2 days, clearing your winnings through bank transfer may take up to 3 days. Cashouts via e-wallets are instant. Still, there is a withdrawal pending time of 24 hours. Players from all eligible countries except the UK can reverse their withdrawal during the pending time. The operator does not charge fees on deposits or withdrawals.

Deposit Methods: Visa, Maestro, MasterCard, PaySafeCard (excluding Germany), Neteller, Skrill, Neosurf, EPS, Trustly, ApplePAY, MuchBetter, Apco Voucher, Klarna, Bank Transfer, Rapid Transfer, PayPal (Ireland and UK), uPaySafe, Interac

Withdrawal Methods: Visa, MasterCard, PayPal, Skrill, Neteller, Bank Transfer, Trustly, MuchBetter, Sofort

Minimum Deposit: €10

Minimum Withdrawal: €10

Maximum Cashout: €5,000 per week

Currencies: EUR, CAD, GBP, NOK, NZD, SEK, USD

  Customer Support

Providing customers with round-the-clock assistance is a must today. So the good news is that Hello Casino agents are at your service 24/7. You can reach them via email or live chat, with the latter being a more convenient option since the typical response time is between 30 and 60 seconds. Besides English, live chat languages include German, Finnish, Norwegian, Swedish and Spanish.

Business Hours: 24/7

Live Chat: Yes

Email: [email protected]

Contact Phone: N/A

 

  Our Verdict

So far so good, Hello Casino. Being in the business since 2014, the operator has established itself in the market. This, thanks to a plethora of casino games offered in a safe and fair gaming environment. Obtaining a licence from the gaming authorities like the UKGC, MGA and Spelinspektionen is not an easy thing to do. A casino needs to undergo rigorous testing sessions. However, Hello did it successfully. Their players don’t have to worry about safety or fairness and can enjoy the gameplay fully. There is always room for improvement, so we would like to see more live dealer games soon.