Frank and Fred Casino

Last updated: 17th February 2021

About Frank & Fred Casino

Frank & Fred is a spunky-looking online casino launched in 2018 by PlayCherry Limited, a Malta-based operator regulated by Malta Gaming Authority. Since its launch in July 2018, Frank & Fred Casino has been one of the fastest-growing white-label brands in the industry. After less than three months in operation, they hit the €2,000,000 deposit milestone. In late 2019, they decided to move their operations to The Mill Adventure Ltd. Migrating to the new platform ensured more freedom for the operator, enhanced performance and new opportunities including launching the casino into new regulated markets. On January 14 2020, Frenk & Fred Casino went live on the new platform with all player accounts migrated in accordance with MGA regulations.

The offer at Frank & Fred Casino is a bit more homogeneous, as the operator does not offer any sports betting services on this particular site. Instead, the members will be able to enjoy slots, RNG casino games, and live dealer tables supplied by some of the most acclaimed providers on the market – Play’n GO, Yggdrasil, NetEnt, etc.

Frank & Fred Welcome Offer

Judging by the visual features, Frank & Fred may be targeting younger generations of players, with a more laid-back approach to online gambling. At the same time, the easy-to-navigate site layout will allow even those with minimal IT skills to find their way around the casino. The new players will start their membership at the Bronze tier and climb towards the more rewarding levels with every new bet. For a more customized experience, the players can change the language settings and explore the site in languages other than English. It should also be mentioned that the casino has a pretty short list of restricted territories, which definitely adds a competitive value.

Finland, Norway, Sweden, Germany, Canada, and New Zealand are some of their biggest markets at the moment, but players from many other countries are welcome as well.

  • Languages: English, Finnish (Suomi), Norwegian, Swedish, German
  • Restricted Territories: Austria, Australia, American Samoa, Belgium, Bonaire, Canada, Croatia, Curacao, Czech Republic, Denmark, East Timor, France (and its territories), Guadeloupe, Guam, Greece, Hungary, Israel, Italy, Martinique (French), Netherlands Antilles, New Caledonia, Poland, Portugal, Reunion (French), Saint Barthelemy (French), Saint Martin (French), Saint Pierre and Miquelon (French), Slovenia, Spain, The Netherlands, Thailand, Turkey, United States of America, Wallis and Futuna (French), or any other jurisdictions were registration and/or participation would be in conflict with any applicable laws or rules relating to Online Gambling.

Bonuses & Promotions

The new Frank & Fred Casino members will be greeted with a bonus cash + free spins bundle. Additional bonuses can be unlocked on higher membership levels, including lower wagering requirements, faster withdrawals, and Super Spins (which have a higher value than the standard free spins).

Welcome Bonus: Once the registration process is completed, the members will become eligible to claim one of the following welcome bonuses based on the country you are coming from:

  • Norway Welcome Bonus: 100% up to 1,000 NOK + 300 Free Spins for one month. To grab the bonus, deposit a minimum of 200 NOK and then come back every day to pick up your 10 Daily Free Spins on Starburst in 30 days. The bonus is subject to 25x wagering requirements. However, be aware that winnings from free spins come with a wagering requirement of 35x.
  • Finland Welcome Bonus: 100% up to €100+ 300 Free Spins on Dead or Alive 2. The minimum deposit needs to be €20, and bonus wagering requirements 25x deposit + bonus. Free spins are subject to 35x wagering requirements. The players receive 10 free spins every day in the next 30 days.
  • Germany Welcome Bonus: 100% up to €100+ 300 Free Spins. The minimum deposit is €20 and the bonus is subject to 25x wagering requirements (deposit + bonus). Free spins wagering requirements are 35x, and players receive 10 free spins every day over the next 30 days.
  • Sweden Welcome Bonus: Players from Sweden can enjoy 100 Free Spins on Book of Dead without wagering requirements. You have to deposit at least 200 SEK to claim the offer. Your free spins are valid for the next 60 days.
  • ROW Welcome Bonus: 100% up to €100 + 300 Free Spins on Dead or Alive 2 and Starburst. To grab this offer, you need to deposit a minimum of €20. The first 30×10 Daily Free Spins become available 24 hours after your first successful deposit. The rest are awarded each subsequent 24 hours. This bonus comes with 35x wagering requirements. Wagering requirements need to be met within 14 days.

The Frank and Fred Lottery: Every weekly deposit will automatically qualify the player for the live-streamed prize draw which the contestants can watch on frankfredlottery.com (Tues-days, at 7 pm CET). In addition to the main cash prize winner, 10 runners-up will be rewarded with 25 Super Spins on each draw.

Frank & Fred’s VIP Club: As entry-level members, the players are entitled to one Frank & Fred’s lottery ticket. The prizes become more valuable on higher tiers (Bronze, Silver, Gold, Platinum, Diamond, and Black), and players at the top levels can claim the following perks:

  • Tailored bonuses
  • Personal account manager
  • Extremely low wagering requirement (down to 10x for the Black level members)
  • Super spins
  • Mystery welcome gift
  • Prioritized withdrawal
  • Travel tickets and VIP events
  • Free money offers, etc

Software & Game Selection

The gaming offer at Frank & Fred is divided into two main sections – Casino and Live Casino. There are additional subcategories that allow more focused search, and the casino games are further classified as:

  • Most Popular
  • Video Slots
  • Jackpot Games
  • Fred’s Favorites
  • Game Features
  • Providers
  • Table Games

The casino allows players to filter the games by providers and game features, which is a very useful filtering parameter. You can select games featuring cascading symbols, cluster pay, expanding reels, free re-spins, jackpots, megaways, sticky wilds, and more. Demo play mode is available to the site visitors, while the registered member will have to deposit before launching the game.

Frank and Fred Casino Lobby

The progressive jackpot section hosts over 50 titles that include some of the iconic slots. The jackpot hunters will be more than pleased with the offer: Mega Joker, Jackpot Raiders, Mega Fortune, Empire Fortune, Mega Moolah, Holmes and the Stolen Stones, Ozwin’s Jackpots, Dr Fortuno, Divine Fortune, Joke Millions, and Hall of Gods.

The Table Games category consists mainly of Blackjack and Roulette variants, with the exception of Casino Hold’em and Stud Poker. Furthermore, the Table Games section offers a range of popular and attractive First Person games by Evolution, such as Craps First Person, Dream Catcher First Person, and Lightning Roulette First Person.

  • Slots: 1,400+
  • Blackjack: 18
  • Roulette: 15
  • Baccarat: 8
  • Table Games: 50+
  • Progressives: 50+
  • Payout: Not stated
  • Software: NetEnt, Play’n GO, Yggdrasil, Quickspin, Relax Gaming, Pragmatic Play, ELK Studios, Red Tiger, iSoftBet, Nolimit City, Push Gaming, Gamomat, PG Soft, Leander Games, Blueprint, MaxWin, STHMLGaming, Sapphire, Stakelogic, Red Rake Gaming, Big Time Gaming

Live Casino Experience

Frank and Fred Casino offer a comprehensive library of the best Evolution live dealer games. Players can choose from a variety of Blackjack and Roulette tables, Baccarat including those available in native languages. Also, Evolution’s suite without game shows is impossible. Hence, you will be able to enjoy Monopoly Live, Crazy Time, Deal or no Deal, Dream Catcher, and Mega Ball. The bets start at €0.1 and go up to €15,000, depending on the game.

Frank and Fred Live Casino Offer

Also, once inside the Evolution lobby, the players will be able to filter the Blackjack tables by the table limits (€0.50 – €5, €10 – €50, or €100 and up).

  • Software: Evolution
  • Live Dealer Games: 40+

Banking

Frank & Fred Casino supports e-wallets, prepaid cards, credit/debit cards, and bank transfers. The minimum deposit is €20, and the processing time is instant. Be aware that a 5% fee will be applied to Paysafecard transactions.

Frank and Fred Casino Payment Methods

The minimum withdrawal amount is €20, and no fees will be attached to the card or e-wallet transfers. Bank transfers, on the other hand, will be subject to additional transaction charges determined by the bank. The average processing time is around 72 hours, plus the settlement time which can take between 1 to 5 days, depending on the selected method. The maximum amount you are allowed to cash out per week is €10,000 and per month is €25,000.

  • Deposit Methods: MuchBetter, Visa, MasterCard, Trustly, Zimpler, Skrill, Neteller, Paysafecard, EcoPayz, CashtoCode, Wire Transfer, Sofort, Euteller, Siirto
  • Withdrawal Methods: MuchBetter, Visa, MasterCard, Trustly, Skrill, Neteller, Zimpler, Euteller, Siirto, Wire Transfer, Paysafecard
  • Minimum Deposit: €20
  • Minimum Withdrawal: €20
  • Currencies: EUR, SEK, NOK, NZD

Customer Support

Frank & Fred support representatives can be reached via an online form, email, or live chat. The casino also has Instagram, YouTube, Facebook, and Twitter accounts, which are regularly updated with posts about upcoming games or promotions.

In case of a complaint, the members can turn to Pardee Consulta, the operator’s Alternative Dispute Resolution service provider. The contact details can be found under Terms & Conditions or obtained from the casino representatives, who are ready to assist in English, German, Swedish, Finnish, and Norwegian.

  • Business Hours: 8.15 am – 2 am CET (Norway), 8.15 am – 1 am CET (Finland, Germany), 24/7 (Sweden)
  • Live Chat: Yes
  • Email: [email protected]
  • Contact Phone: N/A
Pros / Cons
  • Excellent 6-tier VIP program and lower wagering requirements at higher levels
  • Frank & Fred weekly and monthly live-streamed lottery that can be replayed
  • Excellent selection of RNG and live dealer casino games
  • Multi-lingual support team
  • No advanced search filters
  • No 24/7 customer support
  • A noticeable lack of keno, scratch cards or specialty games

Our Verdict

Frank & Fred is a refreshing online casino that will not overwhelm you with features and an “over the top” design. The operator is keeping it simple and despite a large number of games, the users will have no problem browsing the offer or finding the relevant information, mainly thanks to the well-organized navigation menu. The lack of advanced search filters is a minor inconvenience, but you can’t have all. Professional and helpful customer support adds bonus points to the casino’s overall rating, not to mention the active media presence (which, for some reason, a relatively small number of online casinos is maintaining).

Frank and Fred Casino review & rating

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