Last updated: 16th September 2019
About Casumo Casino
Casumo Casino is one of the most distinguished online casinos on the web, widely accepted by players and gambling experts alike. We’d like to expand on the Casumo story in our Casumo Casino review and focus on its relevant characteristics and memorable aspects with hopes to bring you closer to the brand and its offerings.
Unlike some of the evergreen casino sites with decades of doing business under their belt, Casumo has been online since 2012 and counts on barely several years of experience in the industry. Older is not always better, as it would turn out in the case of Casumo, one of the rare casino brands that have taken a new direction, away from all the Vegas-inspired, pattern-abusing casinos of the world. Casumo is operated by Casumo Services Limited, a firm registered in Malta. Accordingly, the site possesses an MGA license, but also counts on a license issued by the United Kingdom so that it can legally accommodate players from the UK, as well as those from Canada and Germany, who can expect a VIP experience every step of the way.
As soon as you enter the website, all the data that you and your activities generate are sent over secure connections using SSL. Therefore, Casumo makes sure that your personal information is encrypted. In addition, Casumo guarantees that your financial info is being handled safely within the highest security standards, as all the payment methods available at the site are PCI compliant.
Off the beaten path, Casumo focuses on the innovative aspects that may improve the online casino experience, such as more interaction, elimination of boring features, creative promotions and exclusive games. The brand isn’t overly restrictive when it comes to markets, but it is noticeable that it favours European countries, particularly the Scandinavian region. In fact, Casumo was the recipient of the Mobile Operator Award at the EGR Nordics Awards in 2017 and 2018. In 2019, the casino was honoured with the Online Casino Operator Award at the International Gaming (IGA) Awards.
Casumo has nothing but high-quality software on offer thanks to partnering up with numerous trusted providers, and new games are being added on a monthly basis. The brand is also dedicated to promoting responsible gaming through its Play Okay policy which allows customers to set their limits (deposit limit, wager limit, loss limit, logged in time limit) and directs them to professional help should they ever need it.
- Languages: English (International), English (Canada), English (UK), German, Finnish, Norwegian, Swedish
- Accepted Territories: Aland Islands, Anguila, Argentina, Armenia, Aruba, Barbados, Belarus, Bermuda, Bonaire Sint Eustatius and Saba, Botswana, Brazil, British Indian Ocean Territory, Canada, Cayman Islands, Chile, Costa Rica, Cuba, Curacao, Denmark, Dominican Republic, Equatorial Guinea, Falkland Islands, Federated States of Micronesia, Fiji, Finland, Georgia, Germany, Gibraltar, Grenada, Guatemala, Guernsey, Honduras, Iceland, India, Ireland, Isle of Man, Jamaica, Jersey, Kiribati, Lesotho, Liechtenstein, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritius, Mexico, Monaco, Mongolia, Montserrat, Mozambique, Namibia, Nauru, Netherlands, New Zealand, Niue, Norway, Papua New Guinea, Peru, Pitcairn Islands, Russian Federation, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Seychelles, Sint Maarten, Solomon Islands, South Africa, South Georgia and the South Sandwich Islands, Svalbard and Jan Mayen, Swaziland, Sweden, Tanzania, Thailand, Tokelau, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Tuvalu, Ukraine, United Kingdom, Uruguay, Vietnam, Zambia.
Bonuses & Promotions
Casumo’s mission from the beginning was to eliminate tedious casino sessions and uptight features that make gaming feel like something unrewarding and almost bureaucratic. One of the main fronts where Casumo would enforce its creative vision and ideas was, and still is, the bonus department. The welcome bonus and the Reel Races are the only constant incentives at the platform, complemented by frequent promotional campaigns in the form of prize draws, cash reward giveaways and gifts such as trip arrangements.
Casumo Welcome Bonus – All Players: New players from ROW including Ireland and Austria who sign up for a Casumo account become eligible for the welcome bonus as soon as they finalize their first deposit of €10. They will get a €300 welcome bonus plus 20 free spins on the Book of Dead slot. Winnings generated from the bonus and free spins need to be wagered 30x (deposit plus bonus) before they can be turned into real cash and withdrawn.
Casino Welcome Bonus – Canadian Players: As of 16 April 2019, new players from Canada who register an account with Casumo are entitled to 20 No Deposit Free Spins on Jammin’ Jars and a 100% first deposit bonus up to C$500. A minimum deposit required is C$20.
Casumo Welcome Bonus – UK Players: If you’re signing up from the UK, there is a separate bonus offer up for grabs. Casumo is giving 30 free spins on Book of Dead to UK gamblers, immediately after registration. After the first deposit of £10, UK customers will get a 100% match bonus up to £300. Strictly 18+. No deposit for wager free spins. Opt in required. Min £10 first deposit for deposit bonus. 30x wagering requirement applies for deposit bonus and winnings. Max £5 per spin or £0.50 per bet line. Contribution to wagering requirements varies per game. Full terms at https://www.casumo.com/en-gb/, please gamble responsibly, www.begambleaware.org.
Casumo Welcome Bonus – German Players: Residents of Germany qualify to receive 20 No Deposit Free Spins on Book of Dead when they sign up, as well as 100% match bonus up to €500 on their first deposit of €10. 30x wagering requirements. T&C apply.
Casumo Welcome Bonus – Norwegian Players: New players from Norway will receive 20 free spins on Book of Dead upon registration and a 100% welcome bonus up to €2,000 on the first deposit of €10 and more.
Casumo Welcome Bonus – Danish Players: On a minimum deposit of 100 KR, new players from Danmark are eligible to receive a 100% welcome bonus up to 1.000 kr. On registration, they will also receive 20 bonus spins on Starburst. 18+ | Min. indbetaling 100 kr. | Max. bonus 1000 kr. |10 x omsætningskrav | Spil bidrager 0-100% til omsætningskrav | Bonus kræver verificering af konto | Regler og vilkår gælder | Spil ansvarligt | StopSpillet: 70 22 28 25 | ROFUS.nu
Casumo Welcome Bonus – Finnish Players: New customers from Finland are eligible for 20 free spins on Book of Dead upon registation and a 100% welcome bonus up to €2,000 when they make a minimum deposit €10.
Casumo Welcome Bonus – New Zealand Players: Once they create an accont with the casino, new players from New Zealand will get 20 free spins on Book of Dead while a minimum deposit of NZ$20 is required for a 100% welcome bonus up to NZ$1,200 to be credited.
The Casumo Adventure – Loyalty Program: In the Casumo universe, every player is taken on an adventure. They all start at the Beginner level, but as they play and wager real money they have the opportunity to receive valuables and trophies by collecting points which lead to new, higher levels and other planets. There is a progress bar on the landing page that indicates at which level the player is at any given moment. With each new and better level, the valuables improve as well.
Casumo Campaigns: Casumo organises frequent promotional campaigns to entice players to participate in prize pools, tournaments and cash giveaways. Sometimes they include trips and events and revolve around predetermined games with a similar theme.
Casumo Reel Races: Described as a new way to play slots. These are fast-paced online casino tournaments which run every 30 minutes, all day long. The main event starts daily at 19h, delivering the grand prize. In the Reel Races, the key is to spin really fast and collect as many wins as possible in the given time period.
Software & Game Selection
Casumo.com welcomes players into a world of slots abundance without any shortage of table games, jackpots and live dealer games. There are more than 1,000 titles to choose from, among which you will find products by leading software companies like NetEnt, Play’n GO and Microgaming, but also games made by less-exposed providers such as Bally, Barcrest, Greentube, Edict and Shuffle Master.
Under Slot Machines, you’ll find diverse themes and game configurations. Casumo offers classic fruit machines with simple, straightforward gameplay, as well as animated, top-of-the-line video slots with 20+ paying lines and innovative special features. From all-time favourites such as Book of Dead, Starburst, Immortal Romance and Bonanza to new releases like Owls, Temple of Treasure and Ecuador Gold, Casumo rarely fails to deliver the title you type into the search bar, provided that you stick to the list of supporting providers while browsing.
You can count on jackpots like Mega Moolah, Arabian Nights, Mega Fortune Dreams and Mega Fortune to appear in the Casumo lobby, too. However, if you can’t handle the weight of millionaire makers there are smaller jackpots ready to pop in the Must Drop Jackpots section. As for table games, the collection is quite good. Casumo does not stick with the basics here; it offers several blackjack variations with high and low table limits, as well as Oasis Poker, Texas Hold’em, Baccarat and French Roulette La Partage, among other options.
We find the Only at Casumo section to be most intriguing. Enter here and you will find exclusive proprietary software and games created specifically for the Casumo platform. Slots such as Extra Juicy and Grizzly Gold belong here, as well as live games like Topwheel Treasures, Live Blackjack and Live Roulette. Casumo’s portfolio is available through a mobile version of the site which is an award-winning creation that has cut loading time to less than 0.6 seconds. On a related note, the brand also benefits from an iOS app which includes a “pinch to minimize” feature and in-game notifications, as well as from an Android app.
- Slots: 800+
- Blackjack: 19
- Roulette: 13
- Baccarat: 4
- Video Poker: 20+
- Table Games: 59
- Progressives: 57
- Payout: 97.23%
- Software: NetEnt, Thunderkick, IGT, Greentube, Play‘n GO, Quickspin, WMS, Bally, Barcrest, Shuffle Master, Red Tiger, Edict, NYX, Microgaming, Yggdrasil, Casumo Games, Relax Gaming
Live Casino Experience
If you’re about to visit Casumo to play live-streamed table games, you should know what you’re up against. The website has a remarkable selection of live dealer games, nearly as extensive as some other competitor sites. The operator made sure to offer some of the most popular games in the category; then, instead of calling it quits, more games were added. One extraordinary thing about the live dealer section at Casumo is the presence of several proprietary tables, developed by Evolution but exclusive to the Casumo brand. This group of games includes Topwheel Treasures (a money wheel game, similar to Dream Catcher), three live dealer blackjack tables, Live Blackjack Club Room and Live Roulette.
The rest of the titles belong to Evolution and NetEnt; among them, you’ll find Lightning Roulette, Live Baccarat, Live Three Card Poker, Live Roulette and Dream Catcher, to name a few. Whichever game you choose, you will experience authentic casino style and glamour conveyed by professional dealers. As for table limits, you can find a seat at the roulette table for 10p or 20p and play at the same table for £10,000 per round. Casumo Blackjack is the most affordable of the blackjack bunch, starting at £5, and VIP tables can go up to £5,000.
- Software: Evolution Gaming, NetEnt
- Live Dealer Games: 70+
Casumo takes pride in being able to provide financial transactions to its customers completely free of charge. Both deposits and withdrawals are free. On the other hand, the range of available payment processors is limited. Those looking to finalize a deposit have a choice of a handful of methods: Visa, MasterCard, Skrill, Neteller, PaysafeCard, Bank Transfer and, as of recently, MuchBetter. The minimum deposit amount accepted by Casumo is €10, the same as the minimum withdrawal amount. The only currency used on the website is Euro, but you are allowed to make payments in other currencies as long as you are willing to pay for any exchange premiums that may be incurred in the transfer. In July 2019, Casumo also added MobilePay to their list of deposit options, allowing their players from Denmark to enjoy fast mobile transactions using the application developed by Danske Bank.
The payment managers at Casumo are allowed to carry out additional verification procedures for withdrawals, especially for amounts exceeding €1,000. The same applies to accumulative payouts exceeding €2,000. Users are prompted to use the same method for cashing out and depositing. Those who choose an e-wallet will receive their withdrawals instantly (after approval), while others will need to wait 1-5 business days.
- Deposit Methods: Visa, MasterCard, Skrill, Neteller, MuchBetter, Bank Transfer, PaysafeCard, Boku, Giropay, PugglePay, Sofort, POLi, MobilePay
- Withdrawal Methods: Visa, MasterCard, Skrill, Neteller, MuchBetter, Bank Transfer
- Minimum Deposit: €10
- Minimum Withdrawal: €10
- Maximum Cashout: Unlimited
- Currencies: EUR, GBP, CAD, SEK
You can tell from one look at Casumo’s website that a lot of effort went into its design and layout, but what was done concerning customer support, another essential aspect of every good casino brand? Casumo employs customer care agents who are at your disposal around the clock. Registered bettors can consult a casino representative via live chat or email about anything that is on their minds. They can request answers in English, Swedish, Norwegian, Finnish or German. An alternative source of useful information is the FAQ page, divided into several sections and providing quick and to-the-point answers about payments, technical issues and other relevant subjects.
- Business Hours: 24/7
- Live Chat: Yes
- Email: [email protected]
- Contact Phone: N/A
Pros / Cons
- Interesting mix of software providers
- Brilliant, award-winning mobile website
- A sizeable collection of live dealer games
- Unlimited withdrawals
- Reel Race slot tournaments
- No phone support
- Limited offer of payment methods
Casumo Casino has been riding the wave of an excellent reputation since 2012. Players are attracted to its eye-pleasing site design and the fact that it offers some depth, as opposed to the multitude of Vegas-style cliché sites out there. Most of the time, they decide to stay and explore the Casumo world more, reaching as far as participating in regular promotions and trying out rare games. The casino also has exclusive content to offer, high performance on mobile and average Casumo RTP stands at over 97%. If only customer support were available via phone. Despite minor adverse circumstances, Casumo gets a thumbs-up from the editorial team here at MBC.