Casoola Casino

Last updated: 7th June 2020

About Casoola Casino

Casoola Casino is the newest and one of the more ambitious projects by Genesis Global Limited. The operator has already proven to be more than capable of managing successful casinos, having previously launched websites such as Genesis Casino, SpitIt, Kassu, Casino Gods and several others. The expectations for Casoola were high, and with Genesis being a no-nonsense casino operator, we were lining up to see great things. Now that the platform is up and running, there is no doubt left in our mind – Casoola will swiftly knock down the competition.

Conceived as an online casino with an attitude, Casoola sports bright and lively colours. The red background matches the yellow logo, and we feel the entire website will have an urban, youthful feel to it. Players come here for the “hot games” and “smoking bonuses”, yet they can also take advantage of an excellent choice of payment methods and a professional customer support service. 

Casoola Casino Review

The site is licensed by the UK Gambling Commission and the Malta Gaming Authority, which provides enough proof of the brand’s trustworthiness. It’s also good to know that the website uses 128-bit SSL encryption to secure all the customer data gathered on the server, and the software is regularly tested by independent audits for fairness and random results. The site is optimised for both desktop and mobile use; the theme is not a conventional one – you will enter an alternative universe created by specialised robots using ultra-modern technology to bring you fresh opportunities for memorable entertainment. Honestly, the casino is as good as it gets in 2020.

Languages: English, German, Finnish (Suomi), Norwegian, Hindi

Restricted Territories: United States of America and its territories, France and its territories, Spain, Denmark, Hungary, Iran, Israel, Portugal, Romania, Turkey, Ukraine, Belgium, Australia, Slovenia, Greece

Bonuses & Promotions

No different from other Genesis brands in terms of generosity, Casoola online casino has lined up some attractive promotions for its customers. The website’s adorable mascots, namely Caszilla, Fernando, Spike and Armando, have prepared interesting deals for both new clients and existing members, but before anyone can become a regular visitor, they need to go through signup and receive the welcome offer. After registration, all you need to do is make a deposit and confirm that you want to claim the welcome bonus. Casoola has the following deals on offer:

Welcome package: Spread across the first four deposits, the welcome package awards a total of £/$/€1,500 in bonus funds and 200 free spins as an additional prize. Stay consistent with your deposits, and you can maximise this bonus. The offer is available for UK players, too. Caszilla, a 10-metre pet-Bot, is your go-to contact for the welcome package and make sure to use the correct bonus codes as indicated on the website. Bonus T&C apply.

  • Deposit no.1 – 100% up to 300 + 200 Free Spins on Reactoonz
  • Deposit no.2 – 50% up to 400 – use code WCASOOLA2
  • Deposit no.3 – 25% up to 400 – use code WCASOOLA3
  • Deposit no.4 – 25% up to 400 – use code WCASOOLA4

The freebies are valid for 72 hours and you will get them in sets of 20 per day for 10 days straight. A wagering requirement of 40x applies and Neteller and Skrill deposits will not make you eligible for the deal.

Welcome bonus: The regular one-time welcome bonus is a 100% match up to £/$/€300 + 200 free spins. 

Fernando’s at Live Casino: 100% Bonus – By selecting the Live Casino Bonus while depositing for the first time, you’ll receive 100% up to $100 to play with. A wagering requirement of 40x applies and Neteller and Skrill deposits will not make you eligible for the deal.

Finland Player Bonus: Casoola is available as a PayNPlay platform for players from Finland. Should they deposit through PayNPlay, they will be able to redeem a total of 100 free spins, 20 per day for 5 days. 

50% up to $100 Bonus on Friday – Existing members who have made two or more deposits since joining Casoola and have deposited and wagered $50 or more within the last 7 days can get a 50% match up to $100 as a weekend boost. The minimum deposit to receive this bonus is $10 and 40x wagering applies.

A monstrous gift: 25% up to $100 Bonus – This a monthly bonus that can be claimed at any time each month. Make a deposit and you’ll find your 25% match bonus at the cashier. The minimum deposit required to receive this offer is $10 and 40x wagering applies.

Software & Game Selection

The amazing range of games you may have encountered at Casino Gods or Genesis Casino makes another appearance at Casoola with very slight alterations. The list of software providers remains just as prestigious as we’ve used to seeing at Genesis-powered websites, incorporating companies such as Microgaming, NetEnt, Play’n GO, NYX, Quickspin, Yggdrasil and Big Time Gaming, among others. The operator has recently added games made by Push Gaming and Relax Gaming to the portfolio, and you can try them out at Casoola.

Casoola Casino Software and Game Selection

When you enter the site, you shouldn’t have any issues with understanding what to do and where. The design of the site is good-looking, but what is even more important is that it is very intuitive and easy to use. You get a nice and clear overview in the casino lobby which houses slots, table games, jackpot games, live casino products and more. One of the most visited sections at Casoola is and will be the jackpots department. 

The casino has an excellent collection of games for players who fit the “go big or go home” mentality, but there are also mid-range options which involve less risk. From King Cashalot, Mega Moolah, Arabian Nights and Mega Fortune to absolute slot favourites such as Book of Dead, Starburst, Immortal Romance, Vikings Go Berserk and Bonanza, you will find yourself scratching your head trying to decide which game to play first.

  • Slots: 1,100+
  • Blackjack: 20+
  • Roulette: 12
  • Baccarat: 4
  • Video Poker: 20+
  • Table Games: 50+
  • Progressives: 20+
  • Payout: Not reported
  • Software: Microgaming, NetEnt, Play’n GO, NYX, Quickspin, Yggdrasil, Oryx Gaming, Red Tiger, Skywind, Big Time Gaming, Push Gaming, Relax Gaming, Gamomat

Live Casino Experience

Fuelled by the mammoth that is Evolution Gaming, Casoola’s live dealer section is far from average. The collection is top-notch, featuring the best titles the company has ever released, complete with some of the novelty products they have recently presented. While RNG games allow demo play, live casino games are only available for real money, After all, you will be playing in real-time and hold your position at the table remotely, while the game unfolds in the same way games are played at brick and mortar casinos. 

Casoola Casino Live Dealer Games

Evolution Gaming is famous for delivering premium live casino entertainment, always hiring qualified dealers and applying HD cameras which keep up with the action from multiple angles. The players are immersed from the first second they enter the studio, and they can share their impressions with other participants through a live chat facility built in every game. Expect to see Immersive Roulette, Lightning Roulette, Live Dream Catcher and Blackjack Party on display, as well as Deal or No Deal Live, Side Bet City, Super Sic Bo, Monopoly Live, Football Studio or Lightning Dice. 

Shortly after the official launch, Casoola also joined hands NetEnt and Ezugi, making sure all live dealer fans are well taken care of.

Software: Evolution Gaming, Ezugi, NetEnt

Live Dealer Games: 100+

Banking

Finnish players are the only ones to have the option of PayNPlay for their deposits and the rest of the Casoola clientele is able to use the regular cashier options available to fund their accounts. The range of payment processors is wide enough, covering both internationally recognised providers and country-specific transaction tools. No fees will be charged for deposits, and the transfers will be instantaneous. 

When it comes to withdrawals, you will face a small fee, but at least there will be no hidden charges you need to worry about, and you can calculate your expenses in advance. The usual handling fee is 2% of your payoff, and the minimum is £/$/€1 (or an equivalent in your chosen currency). The expected cash-out time varies in accordance with the method you’ve selected, but the interval of 24-72 hours is the norm for most supported banking systems. If you want your withdrawal to be credited to your credit card balance, you will need to wait for 1 to 3 working days.

  • Deposit methods: Visa, MasterCard, Maestro, PaysafeCard, Skrill, Neteller, ecoPayz, Trustly, Sofort, Boku, Euteller, MuchBetter, Interac, Instadebit, Easy EFT, Jeton, EcoBanq, PayPal, PayNPLay
  • Withdrawal methods: Visa, MasterCard, Maestro, Skrill, Neteller, ecoPayz, Trustly, Sofort, Boku, Euteller, MuchBetter, Interac, Instadebit, Easy EFT, Jeton, EcoBanq, PayPal, Bank Transfer
  • Minimum deposit: £/$/€10
  • Minimum withdrawal: £/$/€10
  • Maximum cashout: £/$/€22,000 per month/£/$/€5,500 per week
  • Currencies: USD, EUR, NOK, SEK, GBP, CHF, CAD, AUD, ZAR, CZK, PLN, RUB, DKK, RON, GEL, TRY, CNY, NYZ, MXN, NGN, BGN, HRK, HUF, PEN, KRW, UAH

Customer Support

So far, the support agents at Casoola casino have done nothing to disappoint the players. They are prone to responding fast and in a professional manner. The quickest way to contact them would be through phone or live chat, but there is also the option of email for those who don’t mind writing a longer take on what’s bothering them. The team will reply as fast as possible in attempts to resolve whatever issue is presented to them. The FAQ section provides some basics, so don’t skip the read if you want to know the casino better before you start wagering. 

  • Business hours: from 9:00 AM to 01:00 AM 
  • Live chat: Yes
  • Email[email protected]
  • Contact phone: 00356 27782825 
Pros / Cons
  • Terrific user experience
  • Well-supplied with progressive jackpots
  • Effortless website navigation and impressive design
  • Tailored bonuses
  • Twice licensed and managed by a trusted operator
  • The cashier supports plenty of different banking methods, MuchBetter included
  • Each withdrawal comes with a handling fee
  • The mobile version lacks some games
  • Exposed to constant comparison with sister sites

Our Verdict

From what we have seen, Casoola Casino may be one of the best new casinos of 2020. It flaunts strong ownership, brilliant site design and provides a regulated, safe environment for players to relax in. The welcome bonuses are strong, and the management has cleverly added more promotional campaigns for existing users. The games on offer are the best around and there is over a thousand of them available 24/7, so no complaints there. The banking methods meet the high standards of any versatile player who values convenience, safety and fast transactions. Don’t let Casoola slip under your radar. Pay the site a visit to meet the robots that like to have fun and stick around to see the fireworks. 

Casolla Casino Review & Rating

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